Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Benefits
Paid Time Off
401(k) Plan
Employee assistance program
Good Sam Roadside Assistance
discounts
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
on the job training opportunities
comprehensive medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products. Known for its commitment to delivering exceptional customer service and quality products, Camping World operates numerous retail locations across the United States. The company serves a diverse customer base ranging from outdoor enthusiasts to families seeking adventure and travel solutions. By offering a comprehensive selection of RVs, accessories, parts, and service options, Camping World has established itself as a trusted name in the outdoor and camping industry. With a strong focus on community and customer satisfaction, the company continuously invests in its employees... Show More
Job Requirements
- high school education or equivalent
- previous experience in customer service environment preferred
- excellent interpersonal and communication skills
- strong organizational and multitasking abilities
- computer skills including MS Office proficiency
- ability to take initiative and exhibit leadership
- ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
- reliable and responsible team player
Job Qualifications
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including proficiency in MS Office
Job Duties
- first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- perform other duties, functions and responsibilities as assigned
Job Location
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