Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
diamond

Benefits

Paid Time Off
401(k) Plan
Employee assistance program
Good Sam Roadside Assistance
discounts
paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
on the job training opportunities
comprehensive medical insurance
Dental Insurance
Vision Insurance

Job Description

Camping World is a leading retailer specializing in recreational vehicles (RVs), camping gear, and outdoor lifestyle products. Known for its commitment to delivering exceptional customer service and quality products, Camping World operates numerous retail locations across the United States. The company serves a diverse customer base ranging from outdoor enthusiasts to families seeking adventure and travel solutions. By offering a comprehensive selection of RVs, accessories, parts, and service options, Camping World has established itself as a trusted name in the outdoor and camping industry. With a strong focus on community and customer satisfaction, the company continuously invests in its employees and infrastructure to maintain its position as an industry leader.Show More
We are currently seeking a highly motivated and forward-thinking Receptionist to join our growing team. This role is pivotal as the first point of contact for customers visiting our retail location. The Receptionist will be responsible for greeting and welcoming guests, setting a positive tone for their entire experience, and coordinating front desk activities including managing incoming calls and directing customers accordingly. This position requires someone who not only excels in customer service but also demonstrates a strong work ethic and a commitment to success. The individual will track incoming sales calls through our CRM, check in VIP appointments, and assist with various inquiries at the front desk. Attention to detail, excellent interpersonal skills, and the ability to multitask in a fast-paced environment are essential for success in this role.

The pay range for this position is $14.00 to $16.53 hourly, with the opportunity to grow within the organization. Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision insurance, paid time off, 401(k) plans, employee assistance programs, and more. Part-time employees have access to dental and vision coverage. Additional perks include paid parental leave, tuition reimbursement for eligible employees, Good Sam Roadside Assistance, and various employee discounts. Camping World prides itself on fostering a diverse and inclusive workplace, committed to equal employment opportunities for all individuals regardless of their background or status.Show Less

Job Requirements

  • high school education or equivalent
  • previous experience in customer service environment preferred
  • excellent interpersonal and communication skills
  • strong organizational and multitasking abilities
  • computer skills including MS Office proficiency
  • ability to take initiative and exhibit leadership
  • ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
  • reliable and responsible team player

Job Qualifications

  • high school education or equivalent
  • previous experience in a high-standard customer service environment preferred
  • excellent interpersonal, presentation and relationship-building skills
  • strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • strong organizational skills with the ability to multitask
  • ability to effectively respond to and meet the needs of a diverse client base
  • computer skills including proficiency in MS Office

Job Duties

  • first point of contact for customers
  • greet and welcome customers
  • set tone for a positive customer experience
  • check in VIP appointments and direct customers to the appropriate team member(s)
  • coordinate front desk activities including answering and directing incoming phone calls
  • track incoming sales calls in our CRM
  • maintain a strong work ethic with total commitment to success every day
  • assist customers with any questions directed to the reception desk
  • perform other duties, functions and responsibilities as assigned

Job Location

Loading...