Receptionist

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $23.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

flexible scheduling

Job Description

The Shingle Springs Band of Miwok Indians is a federally recognized Native American tribe located on trust land in California. Known for its commitment to preserving cultural heritage and promoting the welfare of its community members, the tribe offers various programs and services designed to support the wellbeing and advancement of its people. The tribe operates administrative offices that serve as hubs for delivering these services, focusing on openness, effective communication, and dedicated assistance to both tribal members and the broader community.

Within this framework, the Temporary Assistance for Needy Families (TANF) local office stands as a vital resourc... Show More

Job Requirements

High School Diploma or GED
One year of demonstrated work experience in office clerical and/or administrative support position using Microsoft Office including Outlook
Knowledge of public and business administration principles and methods
Knowledge of office management principles, practices, and procedures
Ability to think clearly and analyze problems for effective action
Ability to handle sensitive materials and confidential assignments with tact and diplomacy
Ability to resolve complaints, make inquiries, and correspond with staff, regulatory agencies, customers, employees, and community members
Good written and verbal communication skills
Ability to work flexible hours including evenings and/or weekends

Job Qualifications

High School Diploma or GED
One year of demonstrated work experience in office clerical and/or administrative support using Microsoft Office including Outlook
Knowledge of principles and methods of public and business administration
Knowledge of office management principles, practices, and procedures
Ability to think clearly and analyze organizational and management issues
Ability to handle sensitive materials and confidential assignments with tact and diplomacy
Good written and verbal communication skills, including composing and editing
Ability to work flexible hours including evenings and/or weekends

Job Duties

Answer multi-line telephones and route messages in a timely and accurate manner
Receive guests of TANF site in a polite, friendly, and helpful manner and respond to inquiries regarding TANF procedures and services
Receive information and documents on behalf of the site and route them timely and accurately
Provide clerical and administrative support to ensure efficient, accurate and timely completion of assigned duties
Assist in maintenance of site database including data entry
Perform mail management including routing, stamping, and logging incoming and outgoing mail
Operate office equipment such as computer, scanner, calculator, copier, and fax
Facilitate communication between staff members including locating personnel
Assist in scheduling locations for staff meetings
Support Family Advocates and Site Managers in planning and implementing client activities and events
Work collaboratively in a team environment
Complete Eligibility Questionnaire forms for potential participants and assist TANF participants with intake packets
Maintain the lobby by keeping board postings and event calendars up to date
Adjust schedule as needed to support TANF events
Perform other duties as assigned

Job Location

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