RECEPTIONIST

Montefiore Medical Center, located in Bronx, New York, is a leading healthcare organization committed to delivering high-quality medical services and compassionate care to its diverse community. Established as one of the premier medical centers in the region, Montefiore is renowned for its integrated healthcare model, research innovation, and dedication to community service. As a large and dynamic healthcare provider, Montefiore offers a comprehensive range of patient services across numerous specialties, emphasizing a patient-centered approach that promotes health, wellness, and recovery. The organization fosters a supportive and inclusive work environment where employees are encouraged to grow professionally and contribute meaningfully to the healthcare field. Montefiore Medical Center values diversity, equity, and inclusion and strives to create equal opportunities for all associates regardless of background or personal characteristics. The Customer Services Admin position within Montefiore Medical Center plays a vital role in supporting the administrative functions of the Customer Services Department. This role is essential to ensuring smooth operational workflows and providing high-quality clerical support to staff and visitors alike. The position is a day shift role operating from 8 AM to 4:30 PM, scheduled for weekends and holidays, with a daily work schedule totaling 7.5 hours. The starting hourly wage is $24.22, with potential for adjustments based on experience, education, shift differentials, and other relevant factors. The role is categorized under the bargaining unit 1199 and is a non-grant funded position. Responsibilities include receiving visitors, preparing routine correspondence, compiling data for reports, and managing incoming mail by opening and directing it to the appropriate personnel. The Customer Services Admin is expected to contribute to creating a welcoming office environment and ensuring efficiency in communication channels. The position requires adherence to professional standards and confidentiality, particularly in a healthcare setting where sensitive information is common. Montefiore Medical Center actively supports employee development, offering opportunities for lateral transfers and promotions while maintaining policies that encourage professionalism and accountability. New associates enter a probationary period, with specific guidelines governing transfers and promotions based on performance and conduct. Montefiore is committed to providing an equitable workplace that values each individual’s contribution to the mission of improving community health through exceptional service.