Receptionist

Excelsia Injury Care is a trusted management services provider dedicated to serving a diverse range of healthcare companies across multiple states including Maryland, Delaware, Virginia, Pennsylvania, and Missouri. These healthcare companies focus on delivering integrated, high-quality healthcare specifically designed for individuals suffering from neuro-musculoskeletal injuries. The companies under Excelsia Injury Care’s management provide a wide breadth of office-based diagnostic, surgical, and rehabilitation services. These services are administered by a team of compassionate and skilled professionals who are committed to medically managing each patient throughout their entire treatment journey, from evaluation through to recovery. The goal at Excelsia Injury Care is to ensure that every patient achieves the best possible outcomes through excellence in care delivery. Excelsia Injury Care stands out as a leader in the provision of healthcare services to personal injury and worker’s compensation patients. The companies it manages have a proven history of successfully facilitating patient recovery in a timely manner, enabling individuals to return to their highest level of activity swiftly and safely. Dedicated to maintaining the highest standards, Excelsia Injury Care ensures that all operations adhere strictly to applicable legal, regulatory, and ethical guidelines, showcasing a firm commitment to integrity and doing things right. In addition to their clinical and operational excellence, Excelsia Injury Care embraces the principles of environmental, social, and governance (ESG) within its business practices, reflecting a broader commitment to corporate responsibility. The organization prioritizes the well-being of its healthcare partners, employees, and the communities they serve, aiming to make a positive and lasting impact through its services. The role offered by Excelsia Injury Care focuses on patient communication and administrative support. This position is central to maintaining a smooth workflow in scheduling and managing patient interactions. Responsibilities include calling new patients to initiate their care process, scheduling appointments effectively, maintaining clear and consistent patient communication, and managing email correspondence. This role requires a candidate who is not only highly organized but also able to interact professionally with a variety of stakeholders including doctors, attorneys, patients, and colleagues. Exceptional verbal and written communication skills, coupled with proficiency in computer applications such as Windows, Outlook, and Microsoft Office, are essential for success in this role. Candidates must be bilingual, with the ability to speak Spanish fluently to support Excelsia’s diverse patient population better. The role demands physical flexibility including the ability to sit, stand, walk, reach, kneel, climb stairs and ladders, and occasionally lift items weighing up to 20 lbs. These physical requirements ensure that the candidate can perform the varied tasks efficiently in support of healthcare operations. Excelsia Injury Care is also an equal opportunity employer, committed to fostering an inclusive work environment free from discrimination. The organization values diversity across all dimensions including race, color, religion, gender, pregnancy, age, national origin, physical or mental disability, sexual orientation, gender identity, and other legally protected factors. This inclusivity is integral to Excelsia’s mission to provide outstanding care and support not just to its patients but also to its employees, ensuring a workplace where everyone is respected and valued.