Receptionist

Conviva Senior Primary Care is a distinguished healthcare provider specializing in proactive, preventive care for seniors. As a vital part of CenterWell Senior Primary Care, Conviva delivers a value-based care model focused on providing the best care when it is needed most and at the lowest possible cost. Conviva emphasizes a holistic approach that goes beyond physical health to include addressing the social, emotional, behavioral, and financial factors that influence patient well-being. Founded on a commitment to improving patient outcomes and providing compassionate service, Conviva is recognized for its patient-centered care philosophy and dedication to fostering healthier communities. CenterWell, a Humana company, extends this mission on a national scale. Known as the largest provider of senior-focused primary care, one of the largest providers of home health services, and a major pharmacy benefit manager across the United States, CenterWell is dedicated to whole-person health. By integrating physical, emotional, and social wellness into its care framework, CenterWell supports its patients with comprehensive health services. Backed by Humana Inc., a leading healthcare organization listed on the NYSE under HUM, CenterWell offers employees stability, competitive benefits, and significant opportunities for career development. The organization prides itself on its inclusive, diverse workplace culture and commitment to employee well-being right from the outset. The Receptionist role at Conviva Senior Primary Care plays a crucial part in maintaining the quality and efficiency of the patient experience. This position involves managing a multi-line switchboard, routing incoming and outgoing calls accurately and courteously, and welcoming visitors with professionalism and warmth. Receptionists serve as the first point of contact for patients and visitors; their role is pivotal in ensuring that everyone is attended to promptly and with care, underscoring the organization’s commitment to patient-centered service. The job also includes performing a range of administrative duties such as maintaining visitor logs, issuing visitor passes, alerting staff to visitor arrivals, responding to inquiries about the organization's details, and supporting other office tasks including booking meeting rooms, typing, managing mail, and handling courier packages. This role operates within established policies and practices, ensuring quality standards, timeliness, and effective prioritization under close supervision. The position is full-time with a standard work schedule from Monday to Friday, 8:00 AM to 5:00 PM, requiring a commitment to working 40 hours per week. The annual salary range for this role is $38,000 to $45,800, depending on location, experience, and qualifications. Importantly, the role is patient-facing, requiring Tuberculosis (TB) screening as part of the hiring process. Joining Conviva as a Receptionist means becoming part of a caring community dedicated to putting health first. Candidates passionate about healthcare, particularly those bilingual in English and Spanish, will find the role rewarding both professionally and personally. This opportunity offers not only a chance to contribute to a respected healthcare organization but also to grow within a supportive environment that prioritizes employee development and whole-person wellness.