Receptionist

Hialeah, FL, US|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.25 - $18.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

retirement savings plan

Employee training and development

Flexible work schedules

Career advancement opportunities

Job Description

Alorica is a global leader in customer service and experience, dedicated to making lives better one interaction at a time. With tens of thousands of employees operating across hundreds of locations worldwide, Alorica proudly serves some of the world's biggest brands. The company's commitment to excellence in customer service is reflected in its expansive network and its ability to deliver exceptional experiences to millions of customers daily. As a dynamic and innovative organization, Alorica continuously strives to improve its services and operational processes, fostering a supportive work environment that embraces diversity and promotes professional growth.\n\nThis role focuses on maintaining a... Show More

Job Requirements

Willing to be trained (not complex at all) to conduct facility walk-thru’s to review and document checklist
Ensure all badge readers are working properly - scan on all doors with badge readers to ensure doors unlock and relock
Ensure doors close and lock properly - check to ensure doors are not loose, falling off hinges, door closes automatically after opening
Test audible door alarms once per week to ensure functionality - if door held alarm, open door until alarm sounds and then close door
Ensure alarm call lists are up to date and accurate
Log into the NVR and confirm all cameras have a 90-day retention and provide photo evidence
All CPUs contain locks to prevent removal from desk
Ensure hard keys to site are secured in a locked location and log kept for signing in/out keys
Audit cameras to confirm functionality and that the camera has a clear image
Ensure terminated, unused badge stock, as well as temporary/loaner/visitor badges are secured in a locked location
Confirm all employees have visible badge ID at all times on site
Verify that all employees lock their PC when away
Conduct daily badge logs and review exception swipes to ensure appropriate access
Review visitor check-in process and validate process compliance
Check vendor log to make sure correct log-in and log-out processes are followed
Ensure all office doors are closed when unoccupied
Explore physical location and verify no confidential data is unattended or posted
High school diploma or GED
General administrative experience in customer service or call center
Basic knowledge of Microsoft Office and Internet
Ability to work flexible shifts including weekends

Job Location

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