Job Overview
Compensation
Type:
Hourly
Rate:
Exact $21.50
Benefits
competitive hourly wage
Opportunity for temp to permanent placement
Experience in a reputable hotel environment
Professional work setting
Hands-on experience with guest services and front desk operations
Networking opportunities in the hospitality industry
Skill development in customer service and administrative duties
Job Description
Our client is a well-established hotel located in the vibrant city of Los Angeles, CA, seeking a dedicated Front Desk Receptionist to join their dynamic team. This opportunity is for a temporary assignment lasting approximately 3-4 months, with potential for permanent placement based on performance and fit. The role pays $21.50 per hour and requires a commitment of 40 hours per week, emphasizing the need for candidates with open availability including weekends. The hotel's professional environment demands adherence to a business attire dress code, specifically black slacks, blazer, and white long-sleeve shirt. Parking is not provided on-site; employees must arrange for transportation or use street parking options. Show More
The Receptionist role is pivotal in ensuring the smooth operation of the hotel’s front desk services. The chosen candidate will be the first point of contact for guests, providing exemplary service from the moment they arrive until their departure. With a clear emphasis on customer satisfaction, the role involves managing check-in and check-out processes efficiently, verifying guest information, processing payments, and handling special requests with utmost care. Handling guest information confidentially and relaying details to relevant hotel departments is crucial to maintaining the high standards this establishment upholds.
Beyond administrative tasks, the Receptionist also coordinates maintenance and repair requests, manages room key storage, and is responsible for cashier duties including billing, invoicing, and foreign currency exchanges. Excellent communication skills are vital as the position includes managing incoming calls, appropriately routing them, and following professional telephone etiquette. The Receptionist must be well-versed in hotel policies, particularly those regarding credit, cash handling, and check-cashing procedures, ensuring all transactions are conducted accurately and securely. This role not only demands strong organizational skills but also the ability to remain courteous and professional in a fast-paced hospitality environment.Show Less
Beyond administrative tasks, the Receptionist also coordinates maintenance and repair requests, manages room key storage, and is responsible for cashier duties including billing, invoicing, and foreign currency exchanges. Excellent communication skills are vital as the position includes managing incoming calls, appropriately routing them, and following professional telephone etiquette. The Receptionist must be well-versed in hotel policies, particularly those regarding credit, cash handling, and check-cashing procedures, ensuring all transactions are conducted accurately and securely. This role not only demands strong organizational skills but also the ability to remain courteous and professional in a fast-paced hospitality environment.Show Less
Job Requirements
- Minimum of 2 years experience in hotel front desk service
- Open availability including weekends
- Ability to work 40 hours per week
- Adherence to business attire dress code
- Reliable transportation or ability to find parking
- Strong organizational skills
- Experience with billing, invoicing, and cash handling
Job Location
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