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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The Salvation Army is a worldwide charitable organization known for its dedicated efforts to provide support and services to individuals and communities in need. Established over a century ago, The Salvation Army operates as a faith-based organization that combines compassionate service with Christian values to address various social challenges, including poverty, homelessness, addiction, and disaster relief. It functions through numerous local centers and programs aimed at offering immediate assistance and long-term solutions to vulnerable populations. The organization is recognized for its commitment to community outreach, emergency response, and humanitarian aid, making a significant impact in the lives of countless people... Show More
Job Requirements
- High school diploma or G.E.D.
- two years of progressively responsible experience with telephone switchboard duties or equivalent combination of training and experience
- ability to operate telephone and switchboard
- ability to direct phone calls appropriately
- ability to respond courteously to callers and visitors
- ability to record accurate messages
- ability to handle visitors sign-in and badge issuance
- ability to maintain reception area neatness
- good communication skills in English
- ability to work in a calm and tactful manner
- ability to respond to emergencies calmly
- ability to meet attendance requirements
Job Qualifications
- High school diploma or G.E.D.
- two years of progressively responsible experience in a major firm with telephone switchboard responsibilities
- ability to operate telephone switchboard and general office equipment
- strong communication skills in English
- ability to maintain professionalism and tact in dealing with callers and visitors
- ability to record and distribute accurate messages
- ability to remain calm and effective during emergencies
- ability to project a positive image of the organization
- good organizational skills
- ability to meet attendance requirements
Job Duties
- Answers the telephone and transfers calls to the appropriate destination
- responds to callers questions and provides accurate information
- records accurate and complete messages and ensures timely distribution through telephone or email
- receives and announces visitors in a courteous and tactful manner
- notifies proper individuals of visitor arrival and provides badges
- receives and prepares receipts for donations, packages, express mail, and deliveries
- notifies appropriate personnel of item arrivals and delivers items to offices
- makes announcements over the intercom as needed
- maintains the neatness of the reception area
- performs routine clerical work such as typing and filing
- performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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