Receptionist (4042)

Carolina Outreach has been a cornerstone of behavioral health services in North Carolina since 2003, dedicated to assisting children, families, and adults with their mental health and emotional wellness needs. The organization is composed of a diverse team of highly trained behavioral health professionals committed to promoting the emotional and physical well-being of the community in a safe, respectful, and inclusive environment. Carolina Outreach offers a comprehensive suite of behavioral health services and support, catering to individuals of all ages with a broad spectrum of needs. Their approach is integrative and equitable, ensuring that every client receives tailored care that harnesses their inherent strengths and aims to improve their quality of life to the fullest extent possible.

The role of Receptionist at Carolina Outreach is a vital position that contributes significantly to the organization's mission of delivering exceptional behavioral health services. This full-time role demands a compassionate, skilled, and organized individual who will serve as the frontline representative of the company, providing essential support for therapy, crisis interventions, and service coordination across various mental health settings. The Receptionist is responsible for managing a multi-line phone system, assisting with doctor appointments and client charts, and warmly greeting and directing both staff and clients. The role requires a balance of administrative proficiency and interpersonal skills, as it involves various office support duties alongside customer service tasks.

Compensation for this role ranges from $16.09 to $20.66 per hour, dependent on the candidate’s licensure, education, and experience. Carolina Outreach emphasizes growth opportunities, offering a supportive environment where employees can develop professionally while contributing meaningfully to their community. The Receptionist’s day-to-day responsibilities include answering and directing phone calls, scheduling appointments and meetings, maintaining client files with confidentiality, and managing office tasks such as word processing and spreadsheet maintenance. This position is crucial in ensuring smooth operations and fostering a welcoming atmosphere for clients and staff alike.

Working with Carolina Outreach means being part of an organization that values work-life balance, professional development, and employee well-being. The team culture is designed to support clinicians without overloading them, providing flexibility in scheduling and steady caseload management. Employees benefit from a robust package of health plans including medical, dental, and vision coverage, wellness programs, paid time off, retirement plans, and financial education. The organization also offers educational assistance and career development opportunities, positioning it as a mission-driven employer that invests in both its community clients and its workforce. Joining Carolina Outreach as a Receptionist is an excellent opportunity for someone passionate about behavioral health and eager to contribute to a supportive and impactful team.