Receptionist 1

CenterWell Senior Primary Care is a leading provider of comprehensive healthcare services primarily focused on senior patients. As part of Humana Inc., a nationally recognized healthcare organization, CenterWell dedicates itself to providing proactive, preventive care tailored to the unique needs of senior populations. Their integrated care model emphasizes personalized attention and holistic wellness, encompassing physical, emotional, and social health aspects to ensure senior patients receive compassionate and effective treatment. CenterWell is known for its collaborative care teams, which include physicians, nurses, behavioral health specialists, and other healthcare professionals who work closely with patients to enhance overall well-being and improve health outcomes. The company proudly employs over 30,000 clinicians and is committed to fostering a work environment that supports both professional growth and personal well-being through comprehensive benefits and flexible scheduling options. The Receptionist 1 position at CenterWell Senior Primary Care plays a vital role in creating a welcoming and efficient environment for both patients and staff. This full-time role, offering an estimated annual salary ranging from $38,000 to $45,800, involves managing incoming and outgoing communications via multi-line phone systems, assisting visitors promptly and courteously, and performing essential administrative and clerical tasks. The Receptionist 1 works on routine, patterned assignments under close supervision and operates within clearly defined guidelines to support day-to-day office functions. The core responsibilities include managing switchboards, maintaining detailed logs for long-distance calls, and accurately taking and distributing messages. Greeting visitors, issuing passes, and directing them to the appropriate office or personnel are key duties that make a positive first impression on patients and guests. Additionally, the role involves answering routine inquiries, booking meeting rooms, organizing and distributing mail, and handling courier packages. The ideal candidate for this position is customer service-oriented, highly organized, able to multitask efficiently in a fast-paced environment, and familiar with Microsoft Office applications such as Word, Excel, Outlook, and Access. This patient-facing role requires adherence to health and safety protocols, including participation in the company’s Tuberculosis screening program. Candidates with experience in healthcare settings are preferred, although applicants with strong customer service experience from retail, hospitality, or call centers are also encouraged to apply. Proficiency in both English and Spanish, knowledge of medical terminology, experience with Electronic Medical Records (EMR) systems, and familiarity with value-based care models are valued qualifications that would enhance a candidate’s fit for this role. CenterWell Senior Primary Care prioritizes continuous improvement in patient experience and care quality. By joining the team as a Receptionist 1, individuals contribute to creating a supportive, welcoming environment that significantly impacts patient satisfaction and overall operational success. This role embodies the company’s mission to put health first by ensuring all interactions with patients and visitors are handled with professionalism, empathy, and efficiency, making it an excellent opportunity for individuals passionate about healthcare and customer service to grow and make a meaningful difference.