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Reception Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Disability insurance
401(k)
Paid Time Off
Employee assistance program
Part-time benefits subject to eligibility

Job Description

Exos is a renowned elite coaching company dedicated to promoting a holistic approach to health and performance for nearly 30 years. With a strong foundation built on evidence-based methodologies, Exos specializes in a wide range of programming designed to unlock human potential, serving diverse groups including corporate employees, elite athletes, military operators, and everyday individuals striving for better health and performance. The company's flagship offerings include fitness center management, on-site coaching and classes, immersive team-building experiences, executive coaching, personal development programs, and specialized training for professional athletes preparing for events like the NFL combine and NBA Draft. Furthermore, their commitment... Show More

Job Requirements

  • Minimum of a high school diploma obtained
  • Basic knowledge of Google and Microsoft Office applications
  • Strong communication skills both written and verbal
  • Ability to obtain CPR/FA certifications within 90 days of hire
  • Ability to work in California, Colorado, New York, or Washington
  • Strong organizational and customer service skills
  • Previous experience in a customer service role preferred

Job Qualifications

  • Minimum of a high school diploma obtained
  • Strong organizational skills and customer-service oriented approach
  • Knowledge of Google applications and Microsoft Office applications
  • Highly developed written and verbal communication skills
  • CPR/FA certifications within 90 days of hire
  • Ability to respond professionally to member concerns and complaints
  • Experience working in a customer-facing environment

Job Duties

  • Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
  • Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
  • Coordinate with Manager to ensure accurate payroll
  • Assist and provide information for financial tracking reports
  • Assist and maintain accurate tracking of locker and towel service program and inventory items
  • Assist with accurate fitness center membership reports and complete monthly membership audits
  • Respond to member's concerns, suggestions and complaints in a timely, professional and consistent manner
  • Assist with keeping the fitness centers well stocked and clean
  • Perform other duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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