Reception Associate

Exos is a renowned elite coaching company dedicated to promoting a holistic approach to health and performance for nearly 30 years. With a strong foundation built on evidence-based methodologies, Exos specializes in a wide range of programming designed to unlock human potential, serving diverse groups including corporate employees, elite athletes, military operators, and everyday individuals striving for better health and performance. The company's flagship offerings include fitness center management, on-site coaching and classes, immersive team-building experiences, executive coaching, personal development programs, and specialized training for professional athletes preparing for events like the NFL combine and NBA Draft. Furthermore, their commitment to innovation and continuous learning ensures they remain at the forefront of the industry by providing practitioner education courses and workshops for ongoing professional development.

At Exos, the mission is clear: to "get you ready" for the moments that matter, whether that means excelling in the workplace, enhancing athletic performance, or fostering personal growth and resilience. The company embodies a culture that challenges the status quo through constant research, innovation, and a genuine commitment to helping others discover better ways to achieve their goals. Exos prides itself on creating an inclusive and welcoming environment for all employees and clients, emphasizing diverse perspectives and experiences as essential to its ongoing success and evolution.

The Receptionist position at Exos is a vital frontline role that combines exceptional customer service with operational support to create a seamless experience for fitness center members. The ideal candidate for this part-time or full-time role will be enthusiastic, personable, and organized, capable of handling a variety of administrative and member service tasks with professionalism and a positive attitude. Work locations include California, Colorado, New York, and Washington, with pay ranging from $17.00 to $22.00 per hour depending on factors such as location, specialty, certifications, and experience.

In this role, the Receptionist serves as the welcoming face of the fitness center, responsible for greeting members, assisting with membership enrollment, and managing front desk operations. Coordination with the Manager is crucial to ensure payroll accuracy, while additional duties include supporting financial tracking efforts, maintaining inventory and service programs such as locker and towel services, and preparing monthly membership reports. Responding promptly and professionally to member concerns, suggestions, and complaints is an integral part of maintaining high satisfaction levels among clientele. Beyond direct member interactions, the Receptionist will assist with maintaining cleanliness and stock levels throughout the fitness center, fostering an environment conducive to health and wellness.

Exos offers a competitive compensation package alongside comprehensive benefits for full-time employees, including health insurance, life and disability coverage, a 401(k) plan, and paid time off. Part-time employees may also have access to various benefits depending on eligibility. The company’s commitment to equal opportunity employment means all applicants, particularly those from underrepresented groups, are encouraged to apply. Accommodations for applicants with disabilities are also provided to ensure an inclusive hiring process.

Overall, this reception role at Exos is not simply about managing administrative tasks; it’s about embodying the company’s culture of readiness and support, ensuring every member feels valued and equipped to tackle their personal moments that matter. With a clear path for growth, professional development, and the chance to be part of a forward-thinking, health-focused community, this position offers an exceptional opportunity to contribute meaningfully to both individual and organizational success.