Reception & Outreach Coordinator - Student Disability & Accessibility Center

California State University, Monterey Bay (CSUMB) is a distinguished mid-sized public university located in California's picturesque Central Coast region. As an integral part of the California State University system, the largest four-year public university system in the United States, CSUMB educates a diverse population of over 7,000 students annually, including a significant number of minority and Hispanic students. This highlights the university's commitment to inclusivity as both a Minority Serving Institution and a Hispanic Serving Institution. The university is renowned for fostering student success through experiential learning, service learning, and promoting multicultural and global perspectives. CSUMB is also committed to environmental sustainability, aiming to achieve carbon neutrality by 2030. Its strategic plan emphasizes inclusive excellence, seeking to recruit and develop a diverse faculty, staff, and administrative body. Situated near the breathtaking shores of Monterey Bay, the university offers employees the benefit of thriving in a scenic environment with opportunities for outdoor recreation and professional collaboration with nearby research institutions such as UC Santa Cruz and Stanford University. CSUMB provides comprehensive benefits, competitive salaries, access to below-market-rate rental housing, and proximity to major metropolitan hubs like the San Francisco Bay Area and Silicon Valley.

The Reception & Outreach Coordinator role at the Student Disability & Accessibility Center (SDAC) is a full-time, staff position based on-site in Monterey Bay. This role is classified as Administrative Support Coordinator I (level 11/12) and offers an anticipated salary of approximately $3710 per month on an eleven-month schedule. The incumbent will provide vital clerical and administrative support essential to the SDAC’s daily operations. Reporting to the Director of SDAC and under the guidance of the Operations Analyst, the coordinator will manage a wide spectrum of reception, outreach, appointment, and administrative coordination duties. The position demands a proactive individual proficient in managing reception desk services, including handling inquiries from students, faculty, and external contacts promptly and professionally. Scheduling appointments and ensuring effective communication between students and advisors also form a core part of the responsibilities. Moreover, this role involves maintaining and processing students' applications, coordinating bulk outreach communications via email and social media, and supporting SDAC’s program scheduling and event participation. The coordinator also oversees confidentiality protocols and compliance with university policies, including sensitive information handling under state and federal regulations. The role requires a candidate adept at multitasking, technology use including Oracle/PeopleSoft and other software applications, and excellent interpersonal and organizational skills. Additionally, the coordinator is expected to train and guide student assistants, effectively manage communications, and support various administrative functions critical to the Center’s mission of enhancing accessibility for students with disabilities. This dynamic and rewarding opportunity offers the successful candidate a chance to contribute meaningfully to an inclusive educational environment dedicated to student success and well-being.