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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Eurostars Hotel Company is a prestigious international hotel chain that belongs to Grupo Hotusa, one of the most important hotel groups worldwide. This esteemed company encompasses a portfolio of renowned brands including Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. With an expansive presence of over 303 hotels spread across 24 countries globally, Eurostars Hotel Company has built a strong reputation based on excellence in hotel management, brand values, and dedication to delivering outstanding guest experiences. The group prides itself on a profound know-how in the hospitality industry that ensures every guest receives... Show More
Job Requirements
- Studies in tourism
- experience in hotels of similar category
- high level of English
- knowledge of a second language is desirable
Job Qualifications
- Studies in tourism
- experience in hotels of similar category
- high level of English
- second language is a plus
Job Duties
- Manage room reservations
- optimize resources to provide the best quality customer service
- perform check-in and check-out procedures
- handle telephone inquiries and manage guest requests or incidents
- provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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