Read House Banquet Server

Chattanooga, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Paid Time Off

Paid holidays

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short and long-term disability insurance

accident insurance

critical illness insurance

Employee assistance program

401(k) plan with employer match

Referral Bonus Program

Earned wage access

Hotel and restaurant discounts

Employee meal option

Starbucks discount

Garage parking discount

Job Description

The Read House Hotel, located at 107 West MLK Blvd in Chattanooga, Tennessee, is a historic and award-winning establishment that has been serving guests since 1872. Known for its timeless elegance and commitment to exceptional hospitality, The Read House is a beacon of Southern charm and grandeur. As a cornerstone of Chattanooga's hospitality industry, this hotel blends classic luxury with a vibrant and rebellious spirit reminiscent of the Roaring '20s. Celebrated for its dedication to providing superior guest experiences, The Read House has earned multiple recognitions, including being a finalist and winner of Chattanooga's Best of the Best Hospitality Employer awards from 2022 through 2025. The hotel prides itself on fostering a supportive and collaborative work environment, emphasizing growth, development, and a culture that values passion, individuality, and fun.

The Read House Hotel is currently seeking part-time, on-call Banquet Servers who embody professionalism and a commitment to excellence in customer service. These positions are scheduled flexibly based on need, offering employees the opportunity to work as their schedule permits. As a Banquet Server, you will play a crucial role in delivering a unique and memorable dining experience to guests at various banquet events. This involves meticulously executing event details to ensure every guest receives attentive and first-class food and beverage service. The role demands high standards of professionalism, attention to detail, and an enthusiastic approach to hospitality.

Banquet Servers at The Read House are responsible for setting up and breaking down banquet areas, interpreting banquet event orders and diagrams accurately, and maintaining an inviting dining ambiance throughout each event. The role requires the ability to respond proactively to guest needs, uphold stringent safety and food handling guidelines, and contribute to the overall smooth operation of banquet services. Teamwork, strong communication skills, and the ability to work independently are essential traits for success in this role. The compensation starts at $7.25 per hour plus gratuity, averaging $20 or more per hour, reflecting the value placed on skilled and dedicated service. The hotel also offers a comprehensive benefits package, including paid time off, holidays, medical and dental insurance, a 401(k) plan with employer match, employee discounts, and more. Those who join The Read House enjoy a dynamic environment that balances the elegance of historic hospitality with modern practices and values.

Job Requirements

High school diploma or equivalent preferred
One to two years of food service experience preferred
Banquet service or equivalent experience preferred
TABC Server Permit required within 60 days of hire
Excellent communication skills with guests, team members, and management
Ability to work efficiently with strong attention to detail
Ability to work both independently and as a team and remain motivated
Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally lift, carry, push, pull, or otherwise move up to 75 pounds with or without assistance
Ability to stand for extended periods of time, sometimes more than 8 hours
Ability to hand carry service trays with 10 covered entree plates
Ascend and descend stairs with varying levels of height
Ability to traverse all banquet service areas (12 venues, 17,000 square feet)
Hear at a basic level and communicate with coworkers and guests
Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
Ability to apply patience and understanding to all persons and situations
Ability to perform well under pressure to meet the needs of guests, team members and/or management
Ability to work varied shift lengths including weekends and late night events
Ability to work in temperatures of varying degrees

Job Qualifications

High school diploma or equivalent preferred
One to two years of food service experience preferred
Banquet service or equivalent experience preferred
TABC Server Permit required within 60 days of hire
Excellent communication skills with guests, team members, and management
Ability to work efficiently with strong attention to detail
Ability to work both independently and as a team and remain motivated

Job Duties

Serve patrons food and beverages in a positive and friendly manner and maintain dining ambiance with an enthusiastic attitude
Help to set up chairs, tables, linens, buffets, etc. for banquet events according to the clients' request
Read banquet event orders and diagrams and correctly execute the details of the event
Present food service in a prompt and efficient manner with appropriate condiments
Respond to guest requirements by inquiring of needs and observing the dining process
Maintain table cleanliness by removing courses when completed, replenishing utensils as needed, refilling beverages, and being alert to patron spills or other needs
Complete all required side work to include polishing silverware and glassware, cleaning, and preparing the banquet areas
Assist in the setup and break down of events, and return all furniture and equipment to appropriate storage area
Assist in any other aspect of banquet event service where necessary
Abide by all company and state guidelines regarding safe food handling and the sales and service of alcoholic beverages
Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires