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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $25.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Travel reimbursement
Employee wellness programs
Job Description
GBC Food Services is a renowned leader in the prepared foods industry, operating a national network of franchise kiosks predominantly located in grocery stores and various host venues across the country. The company specializes in delivering innovative culinary experiences, particularly focusing on sushi and other prepared food lines that cater to diverse consumer preferences. Known for its commitment to quality, safety, and exceptional customer service, GBC Food Services continues to expand and enhance its offerings through continuous product innovation and a strong network of franchise partnerships. The organization prides itself on fostering a collaborative and inclusive environment, encouraging creativity and... Show More
Job Requirements
- Bachelor's degree in food science, culinary arts, nutrition, hospitality management, or related field
- 5+ years of progressive experience in food service research and development, product innovation, or training design and delivery
- Experience supporting franchise operations within prepared foods or foodservice retail environments
- Valid ServSafe Manager Certification
- Ability to travel frequently and occasionally on short notice
- Proficiency in MS Office, recipe management, and learning management systems (LMS)
- Advanced understanding of food safety, regulatory compliance, and sensory evaluation
- Strong facilitation and adult learning methodology skills
Job Qualifications
- Bachelor’s degree in food science, culinary arts, nutrition, hospitality management, or related field
- 5+ years of progressive experience in food service R&D, product innovation, or training, including leadership roles
- Experience supporting franchise operations, especially within prepared foods or foodservice retail environments
- Demonstrated record of launching successful products and leading training programs for geographically dispersed teams
- Pan-Asian or sushi experience preferred
- Strong interpersonal, communication, and presentation abilities
- Leadership style that encourages openness and fosters a productive and inclusive team dynamic
- Commitment to quality, safety, and operational excellence
Job Duties
- Lead ideation, prototyping, and commercialization of new food products and menu offerings for franchise kiosks in collaboration with franchisees, culinary teams, and host locations
- Manage all aspects of the product lifecycle, from concept development to market launch, ensuring products meet quality, safety, regulatory, and client requirements
- Oversee recipe development, sensory evaluation, nutritional analysis, and sourcing of ingredients
- Design, implement, and continuously improve comprehensive training programs for franchisees and staff covering food safety (including ServSafe), product preparation, customer service, and operational procedures
- Facilitate in-person and virtual training sessions, ensuring training materials are effective, up-to-date, and tailored for adult learners
- Partner with Operations, Quality Assurance, Marketing, and Supply Chain to coordinate successful rollout and adoption of new products and processes
- Serve as a subject matter expert for R&D during client meetings
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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