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Raleigh/Durham Valet Parking Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Salary position
health benefits
gas reimbursement
Cell phone reimbursement
growth and advancement opportunities
Fast-paced work environment

Job Description

Royal Parking is a leading valet parking service provider known for going beyond just parking cars. Their team of professional valets is meticulously trained to enhance the overall patron experience by delivering outstanding customer service, ensuring convenience and satisfaction from the moment guests arrive until they depart. Operating in diverse locations such as restaurants, hotels, and events, Royal Parking focuses on seamless vehicle management and exceptional guest relations to uphold its reputation for reliability and excellence in the valet industry. The company prides itself on maintaining a fast-paced, team-oriented environment where growth and advancement opportunities are actively supported for all... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in valet or hospitality management preferred
  • Strong leadership and interpersonal skills
  • Valid driver's license with a clean driving record
  • Ability to work flexible hours including nights, weekends, and holidays
  • Ability to manage and supervise a team
  • Good communication skills
  • Ability to operate automatic and manual transmission vehicles preferred
  • Professional appearance and reliable attendance

Job Qualifications

  • Previous valet, hospitality, or parking management experience preferred
  • Strong leadership and communication skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Valid driver's license with clean driving record
  • Ability to drive automatic and manual transmission vehicles preferred
  • Professional appearance and customer-first attitude

Job Duties

  • Hire, train, schedule, and supervise valet attendants for restaurants, hotels and events
  • Manage daily parking operations, vehicle flow, and traffic control
  • Ensure excellent customer service and resolve guest concerns or vehicle claim issues
  • Monitor keys, tickets, radios, and valet equipment
  • Perform vehicle inspections and oversee damage documentation procedures
  • Coordinate staffing for busy events, peak hours, and peak seasons
  • Communicate with hotel, restaurant, and venue management teams
  • Track payroll, tips, attendance, and labor costs
  • Conduct operational audits and spot checks to ensure compliance with company policies, cash handling procedures, safety standards, and vehicle documentation requirements
  • Maintain organized parking areas and ensure staff maintain professional appearance standards
  • Prepare operational, incident, staffing, and revenue reports
  • Enforce company policies and disciplinary procedures when necessary
  • Assist with parking and retrieving vehicles during high-volume periods

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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