RAISED Coordinator

Marriott International is a globally renowned hospitality company committed to providing exceptional service experiences to its guests. Among its many distinguished brands, Renaissance Hotels stand out for their dedication to helping guests discover the unique spirit and culture of the neighborhoods they visit. With a strong emphasis on adventure, authenticity, and the richness of local culture, Renaissance Hotels offer travelers a unique way to explore new places and create lasting memories. Marriott International's dedication to diversity, inclusion, and equal opportunity employment ensures a supportive and enriching workplace for all associates. The company is proud to foster a culture that values the unique backgrounds, talents, and experiences of its employees, making it an outstanding place to build a career in the hospitality industry.

This job opportunity is for a Function or Host Service Coordinator role located at 1 W Wacker Dr, Chicago, Illinois. This full-time, non-management position offers an hourly wage of $27.44. The role is integral to the successful execution of banquet and food and beverage events at Renaissance Hotels. The primary responsibility involves acting as a liaison between the event guests and hotel staff, ensuring that all event arrangements are meticulously coordinated and meet the highest standards of service.

The coordinator will meet with group hosts or coordinators prior to events to discuss details and confirm all plans are agreeable. Thorough analysis of banquet event orders is required to understand guest information, event set ups, timelines, and specific requirements such as buffets or action stations. The role demands attentive follow up on any special banquet event arrangements to ensure they comply with agreed standards and customer expectations.

Safety and protocol adherence are paramount. The coordinator must follow all company policies and procedures concerning safety and security, promptly report any unsafe conditions or incidents, and participate in required training and certification. Personal appearance and professionalism are equally important to maintain the hotel’s prestigious image and protect its assets.

A key aspect of the role involves guest interaction, welcoming and acknowledging guests per company standards, anticipating and addressing guest needs efficiently, and providing genuine appreciation for their attendance. Clear and professional communication skills are essential, both in person and over the telephone, to maintain positive relations and support teamwork toward common goals. The coordinator is expected to maintain high-quality standards, performing careful visual inspections and reading detailed event information accurately.

Physical requirements include the ability to stand, sit, walk for extended periods, and handle objects up to 25 pounds safely. The work environment may involve navigating confined or uneven spaces and requires flexibility to perform other duties as assigned by supervisors. Preferred qualifications for the role include a high school diploma or GED and at least one year of related work experience. While no supervisory experience or specific certifications are required, candidates with open availability are highly preferred to accommodate the dynamic nature of banquet events.

Joining Marriott International and Renaissance Hotels means becoming part of a vibrant global team passionate about elevating the guest experience and fostering a stimulating work environment. The company offers a robust range of benefits designed to support employee wellbeing, career growth, and work-life balance. This role provides an exciting opportunity for those interested in hospitality and event coordination to thrive in a world-class company committed to inclusivity and excellence.