RAGBRAI Ride Operations

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This opportunity is with RAGBRAI, the world's largest and longest-running annual bicycle ride, which attracts more than 20,000 riders from across all 50 states and over 20 countries each year. RAGBRAI highlights small-town Iowa and the welcoming communities that have hosted the ride for over 52 years.

The role available is an Event Operations position based in Des Moines, IA, requiring in-office participation. This full-time role offers an annual salary range of $45,000 to $50,000 and focuses on the effective planning, management, and execution of large-scale events, specifically RAGBRAI. The ideal candidate will have extensive experience in event operations, strong leadership and organizational skills, and a passion for delivering outstanding participant experiences in high-pressure, fast-paced environments.

Key responsibilities include coordinating all operational components from contract execution through post-event closeout, working closely with host towns to assign campground spaces, and managing vendor relationships with public works and shower providers. The successful candidate will oversee the RAGBRAI Crew consisting of 70+ members, handling hiring, position assignments, communication, and payment processing. They will also reserve rental vehicles, coordinate financial documentation for community payments involved in the RAGBRAI Give Back program, and assist the creative team in developing interactive maps.

Further duties involve supporting the planning and execution of various associated annual events such as the Route Announcement Party and Route Inspection, as well as serving as the lead liaison between charters, overnight towns, and RAGBRAI. During the event week, the role requires managing the RAGBRAI Information Tent, providing exceptional customer service to participants. This position demands quick decision-making, strong problem-solving skills, initiative, and a collaborative spirit to succeed in a dynamic team environment.

USA TODAY Co., Inc. is an equal opportunity employer committed to diversity and inclusion. The company supports work-life balance and offers an engaging work culture where employees are encouraged to grow their skills and contribute meaningfully to the organization and communities they serve. This role is an exciting chance to join a respected media and event organization while working on one of the most anticipated and beloved cycling events worldwide.