Racquet Club Concierge

The Boca Raton is a prestigious resort known for offering unparalleled luxury and recreational experiences to its guests and members. Situated in an exquisite location, this resort combines elegance with comfort and a variety of world-class amenities, including tennis facilities. As a renowned destination, The Boca Raton caters to a diverse clientele that expects both exclusivity and exceptional service. The resort prides itself on providing an environment where members and guests can enjoy sports, relaxation, and fine dining within stunning surroundings. Being part of this team means contributing to an atmosphere that is both welcoming and professional, where attention to detail and guest satisfaction are of utmost importance.

This job opportunity is for a Tennis Coordinator who will be essential in delivering a quality tennis experience for the club's members and guests. The Tennis Coordinator will be responsible for managing court and lesson reservations, understanding the various tennis programs available, and promoting events to enhance guest engagement. Interaction with members and guests to assist in game matching will also be a significant component of this role. Additionally, the coordinator will handle billing for lessons and court fees as well as retail sales that complement the tennis offerings.

The ideal candidate is expected to work closely with the Director of Racquet Sports while maintaining excellent relations with club members, resort guests, vendors, and meeting planners. The role demands strong interpersonal skills, a team-oriented mindset, and experience in a customer service environment, ideally with some exposure to country club or resort settings and tennis knowledge. Physically, the role requires an ability to lift and handle items up to 50 pounds, as well as the stamina to stand and walk for extended periods. This position not only demands operational efficiency but also a passion for tennis and hospitality that can provide memorable experiences for all participants involved in the club's tennis programs.

Employment at The Boca Raton is committed to diversity and inclusion, being an Equal Employment Opportunity and Affirmative Action employer. The resort maintains a drug-free workplace with pre-employment substance abuse testing. By joining this team, the successful candidate will have the chance to grow within an esteemed establishment while delivering excellent service in a dynamic, engaging environment.