R Guest Services Representative

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.46 - $23.20
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Work Schedule

Flexible
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Benefits

flexible schedule
Supportive team environment
opportunity for skill development
Engagement with community
Part-time employment

Job Description

Englewood/Malley Recreation Centers is a vital community hub dedicated to enhancing the quality of life for residents through a diverse range of recreational programs and services. Known for fostering a welcoming, inclusive, and vibrant atmosphere, the recreation centers are committed to providing enjoyable and memorable experiences for visitors of all ages and backgrounds. These centers offer a variety of facilities including fitness classes, sports leagues, community events, and youth activities that promote health, wellness, and connection among community members. Being an integral part of Englewood’s Parks and Recreation department, the centers emphasize teamwork, customer satisfaction, and community engagement in all their operations. The organization values employees who are enthusiastic, adaptable, and committed to delivering excellent service to the public.

The role of a Guest Services Representative at Englewood/Malley Recreation Centers presents a unique opportunity for individuals passionate about community service and customer interaction. As the face of the recreation centers, you will be the first point of contact for visitors, providing a friendly and professional welcome whether in person or over the phone. The position involves managing class registrations, selling tickets, offering facility tours, recommending memberships, and handling cash transactions with accuracy and security. A Guest Services Representative also plays a key role in maintaining the facility’s safe and clean environment by supervising activities, enforcing policies, and occasionally performing light custodial duties. This role requires strong communication skills, a detail-oriented approach, and the ability to manage multiple tasks efficiently under pressure.

This part-time position offers an hourly wage ranging from $15.46 to $23.20, providing flexibility that works well with various lifestyles and schedules. The job also provides valuable hands-on experience with point-of-sale systems, customer service, and facility operations within a supportive and engaging team environment. Ideal candidates are those who enjoy working with people, thrive in dynamic settings, and are eager to contribute positively to their community. The ability to adapt and solve problems on the spot is essential, as is a commitment to upholding the welcoming and safe atmosphere that Englewood/Malley Recreation Centers are known for. If you are looking for a rewarding part-time role that combines skill development with community involvement, this Guest Services Representative position is an excellent opportunity to grow and make a meaningful impact.

Apply today to become part of a team that values your enthusiasm, professionalism, and dedication to creating an outstanding recreational experience for all. Your next great opportunity is just a step away — join Englewood/Malley Recreation Centers and make a difference in your community!

Job Requirements

  • High school diploma or GED
  • Basic knowledge of office software (Microsoft Word and Excel) and equipment
  • Ability to lift 50 lbs and perform physical tasks like walking, standing, crouching, and kneeling for extended periods
  • First Aid, CPR, and AED certifications (or willingness to obtain shortly after hire)
  • Previous experience in customer service, guest services, or cash handling

Job Qualifications

  • High school diploma or GED
  • Previous experience in customer service, guest services, or cash handling
  • Basic knowledge of office software (Microsoft Word and Excel) and equipment
  • First Aid, CPR, and AED certifications (or willingness to obtain shortly after hire)
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment

Job Duties

  • Welcome every visitor with a professional and friendly attitude, whether in person or over the phone
  • Provide tours of the facility and recommend memberships and multi-visit passes for purchase
  • Manage class registrations, sell tickets, and handle other transactions while following secure cash-handling practices
  • Answer questions about programs, events, and services offered by Englewood Parks and Recreation
  • Maintain a safe and clean environment by supervising activities, enforcing policies, and performing light custodial tasks when needed
  • Occasionally oversee the facility during after-hours operations and secure the building at closing

Job Criteria

Experience

Mid Level (3-7 years)


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