Quality Teams House Attendant

Gaylord Hotels, part of the renowned Marriott International portfolio, is a leading hospitality company known for its large-scale, resort-style hotels that combine unique architectural design with exceptional guest experiences. Located at 2800 Opryland Drive in Nashville, Tennessee, Gaylord Hotels specializes in delivering immersive environments that go beyond the traditional expectations of the hotel industry. The company prides itself on its dedication to diversity, inclusion, and equal employment opportunities, creating a workplace culture that celebrates the contributions of all associates regardless of their background. Committed to providing a safe and respectful work environment, Marriott International and Gaylord Hotels emphasize professional development and career advancement, inviting team members to grow within the organization and explore endless career possibilities across their extensive brand portfolio.

This position is a full-time, non-management role within the Housekeeping and Laundry department, offering an hourly pay rate of $18.50. As a Guest Environment Expert at Gaylord Hotels, your role is vital in ensuring that the entire hotel maintains a pristine and welcoming atmosphere, which significantly contributes to creating memorable guest experiences. Unlike standard housekeeping jobs focused only on cleaning tasks, this position emphasizes a comprehensive approach to guest service. Responsibilities include maintaining cleanliness in guest rooms and public areas, responding promptly to guest requests, replenishing housekeeping carts, and supporting various operational needs throughout the hotel.

You will be empowered to take initiative, adapt swiftly to changing demands, and provide attentive service that supports guest satisfaction at every touchpoint. The role involves physical activity such as standing, sitting, walking for extended periods, and lifting or moving objects up to 50 pounds without assistance. Strict adherence to company standards regarding safety, confidentiality, quality, and appearance is essential to succeed in this role. Team members are expected to uphold a professional demeanor in their uniform and communication while demonstrating reliability and a positive attitude.

Gaylord Hotels is invested in forging a diverse and engaged workforce where associates feel valued and motivated to deliver top-tier hospitality. Joining their team means becoming part of a global community of dedicated hospitality professionals, referred to as STARs, who embody creativity, entrepreneurship, and heartfelt service to guests. The company offers unique career opportunities beyond those of traditional hotels, including access to extensive training, benefits, and programs designed to enhance employee well-being and career growth. By becoming part of Gaylord Hotels, you step into a dynamic environment where your contributions shape unforgettable experiences for guests and provide a meaningful, rewarding career path.