Quality Control Technician I

Impact Property Solutions is a leading nationwide provider specializing in multi-family flooring replacement services. With over 25 years of experience in the industry, Impact Property Solutions has established a strong reputation for delivering high-quality flooring renovations for multifamily properties. The Texas division, Impact Floors of Texas, consolidates all services necessary for comprehensive flooring projects including material selection and procurement, project management, contract administration, installation, construction, and development services all under one roof. Over the years, the company has successfully completed hundreds of millions of dollars in renovations, showcasing their expertise in managing both small- and large-scale flooring projects from initial concept to completion. Their commitment to quality craftsmanship and customer satisfaction has helped them build a team of highly skilled professionals who are well-versed in every aspect of flooring renovation and project oversight.

Currently, Impact Property Solutions is seeking an experienced Quality Control Technician I to join their team. This full-time role is pivotal for maintaining the high standards of flooring work completed by the company by overseeing daily flooring activities and rigorously inspecting products, materials, and workmanship for any defects or deviations from approved project specifications. The Quality Control Technician is responsible for conducting thorough daily inspections on-site to ensure that every phase of the flooring installation meets or exceeds quality benchmarks.

The position demands keen attention to detail and effective documentation skills, as all work activities and inspection findings must be recorded with specificity and accuracy. It is vital that all inspections and related work are performed in a professional, safe manner that upholds the company’s commitment to excellence and client satisfaction. Furthermore, the Quality Control Technician plays an important role in addressing customer concerns regarding workmanship, warranty issues, repairs, and material quality, escalating issues as necessary to ensure timely resolution. This individual works closely with installers, account representatives, and different departments within the organization to maintain clear communication regarding job specifications and to support project success.

Ideal candidates possess foundational knowledge in flooring construction and installation methods, with specific expertise in wood, carpet, vinyl, and tile flooring. Strong interpersonal and communication skills are critical, as the technician must effectively listen, negotiate, and present detailed reports across various levels of the organization. The role requires self-motivation, a positive attitude, and the ability to manage multiple projects while focusing on quality assurance. The Quality Control Technician I contributes significantly to upholding Impact Property Solutions’ reputation as a leading provider by ensuring all flooring projects comply with rigorous quality standards and customer expectations.