Quality Control Technician

Saint Paul, MN, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee training

Positive work environment

Mission-driven company

Job Description

Neogen Corporation is a global leader dedicated to ensuring food safety and animal health. Founded with a commitment to protect the world's food supply, Neogen develops and manufactures a wide range of innovative products that address critical issues in animal care and food safety. The company serves customers across numerous industries including agriculture, food production, and public health, providing cutting-edge solutions for detecting dangerous bacteria, allergens, toxins, drug residues, and more. Neogen is known for its quality, reliability, and dedication to scientific advancement, making it a trusted partner for food safety worldwide. With a collaborative culture and a mission that matters, Neogen embraces values of openness, honesty, respect, credibility, and service, creating an environment where employees thrive and contribute meaningfully to global food protection.

The role of Instrument QC Technician 1 at Neogen is crucial within the company’s quality assurance and instrumentation departments. This position focuses on routine testing and calibration of Neogen’s food safety instrumentation to ensure compliance with the highest performance standards. The technician plays a hands-on role in maintaining the integrity of testing equipment, preparing installation and validation protocols that meet regulatory and internal standards, and compiling detailed validation data for reporting and continuous improvement. Additionally, the Instrument QC Technician 1 collaborates closely with technical support teams by providing equipment evaluations and troubleshooting product issues to enhance performance and customer satisfaction.

This position requires adherence to Good Laboratory Practices (GLP) and ISO guidelines in daily activities, highlighting the company’s commitment to quality and regulatory compliance. The technician also contributes to streamlining manufacturing and quality control procedures by participating in brainstorming and problem-solving sessions. Working in this role means engaging in diverse tasks from quality testing, calibration, documentation management, to updating CRM and ERP systems to ensure timely case management. This role not only demands technical expertise but also strong communication and organizational skills to support the dynamic needs of Neogen's instrumentation operations.

Neogen encourages a workplace where people truly believe in what they are doing, fostering an inclusive and supportive culture that emphasizes teamwork, professionalism, and continuous improvement. Employees in this role benefit from being part of a company dedicated to safeguarding the food supply chain, impacting public health globally. This full-time position offers the opportunity to grow professionally within a well-established and innovative organization that values employee contributions and development. Join Neogen and be a part of a mission that matters, where your work directly helps protect the food on tables worldwide.

Job Requirements

Minimum high school diploma
Associate degree in computer, electronics or QC-related field preferred
Ability to perform each essential duty satisfactorily
Ability to stand, walk and sit frequently
Ability to occasionally lift and/or move up to 30 pounds
Willingness to adhere to GLP and ISO guidelines
Good communication skills in English
Ability to work as part of a team
Attention to detail and strong organizational skills

Job Qualifications

Ability to read and interpret documents such as safety rules, work instructions, standard operating procedures, and other procedural documents in English
Ability to write routine reports and correspondence and to speak effectively in front of team members and in general group meetings
Solid knowledge of computers and OS systems
Experience with ERP and CRM systems and Microsoft Office Suite preferred
Ability to perform routine mathematical operations including some basic statistical analysis
Understanding of metric system and metric to English conversions
Demonstrates and lives the One Neogen Pillars of Trust: openness, honesty, respect, credibility and service
Prioritizes and plans work activities
Exhibits professionalism and tact when interacting with others
Balances team and individual responsibilities and contributes to building a positive team spirit
Sets and achieves challenging goals
Demonstrates accuracy, thoroughness and looks for ways to improve quality
Maintains quality and validation documentation

Job Duties

Performs routine testing on testing equipment to ensure they meet quality standards
Performs calibration of instrumentation
Ensures quality product is returned to customers after repairs
Compiles detailed quality paperwork
Ensures that Neogen CRM and ERP system entries for Instrumentation department repairs are properly updated and cases are closed in timely manner
Participates in brainstorming sessions to streamline routine activities/troubleshoot manufacturing and QC issues
Adheres to GLP/ISO guidelines in daily activities
Other duties as may be assigned by Manager