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Job Overview
Benefits
Competitive wages
Paid vacation
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
sick leave
401k
hotel discounts
Job Description
CMC Hotels is a renowned hospitality company dedicated to excellence in the hotel industry. Known for embracing the philosophy of growing its people, CMC Hotels places employees at the core of its success. The company operates a diverse portfolio of hotels and resorts designed to offer guests superior service and memorable experiences. By fostering a supportive work environment where associates are recognized, valued, and empowered, CMC Hotels ensures the growth and long-term success of both its workforce and its properties. As a company that believes in nurturing talent and providing ample opportunities for professional development, CMC Hotels stands out as... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of housekeeping or related experience
- Ability to wear approved uniform including nametag
- Capability to perform physical cleaning tasks
- Strong leadership and training abilities
- Effective communication skills
- Knowledge of housekeeping standards and safety regulations
- Ability to manage inventory and budgets
- Capacity to conduct regular inspections
- Availability to comply with hotel policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or hospitality experience preferred
- Ability to train and supervise staff
- Strong communication and organizational skills
- Knowledge of housekeeping procedures and standards
- Ability to conduct inspections and enforce policies
- Basic budget management skills
- Understanding of safety and security procedures
- Ability to work in a team environment
- Attention to detail
Job Duties
- Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction
- Must wear approved uniform at all times while working, including nametag
- Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require
- Responsible for establishing and implementing proper standards and procedures for housekeeping staff ensuring brand and corporate standards
- Enforces established policies and procedures for CMC and the hotel’s brand
- Responsible for training all housekeeping and laundry staff according to expectations and standards
- Communicates daily with other management, and department heads and employees to ensure proper operating procedures are in compliance
- Responsible for conducting daily inspections of all areas cleaned by the Housekeeping Department including the guest rooms and public areas. Record all relevant information on the Housekeeping Inspection Report
- Responsible for installing inventory controls for uniforms, linens and/or supplies to be monitored by issuance procedures and purchasing
- Responsible for inventories of guest supplies and amenities including equipment on an ongoing basis
- Responsible for monitoring and controlling the budget
- Responsible for key control as noted in the housekeeping manual
- Responsible for managing, monitoring and making adjustments to comply with energy conservation program management
- Responsible for ensuring proper maintenance in regard to building, furniture, fixture, and equipment
- Responsible for evaluating condition of furniture, fixtures, décor and make recommendations and assist in the coordination of rehab projects
- Ensures Security for the hotel’s customers, employees, and property assets
- Responsible for updating all safety procedures
- Responsible for compliance with fire and safety issues
- Responsible for following and implementing the DND policy to fellow associates, reference Life Safety handbook if necessary
- Responsible for reporting maintenance issues, using the corporate approved tickets, and making sure room is noted as out of order until repair can be made
- Responsible assisting Executive Housekeeper in conducting room attendant training to improve weak areas reflected in the individual’s performance evaluations
- Responsible for assisting the Executive Housekeeper in completing room assignments for the Room Attendants from the Housekeeping Report
- Responsible for serving as the Executive Housekeeper in their absence for days off, sick, vacation or other
- Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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