Quality Assurance Technician

Suffolk, VA, USA|

Job Overview

Compensation

Hourly

Range $21.00 - $31.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Disability insurance

Life insurance

Employee assistance program

Job Description

Massimo Zanetti Beverage USA is a prominent company in the beverage industry, renowned for its commitment to quality and excellence. As part of its operations, the company focuses on producing high-quality products while maintaining stringent safety and quality standards. Massimo Zanetti Beverage USA operates in a highly regulated environment, emphasizing compliance with federal, state, and corporate food safety regulations such as HACCP, GMP, and SQF. The company is dedicated to fostering a safe, inclusive, and diverse workplace, promoting equal opportunity employment without discrimination based on race, gender, veteran status, or any other protected characteristic. Seeking to uphold its reputation for delivering premium products, the company continually invests in skilled personnel and advanced quality management systems.

The Quality Assurance Technician role at Massimo Zanetti Beverage USA is an integral position reporting directly to the Quality Supervisor. This role is primarily responsible for conducting analytical testing and verifying routine production processes to ensure product quality meets or exceeds standards. As a Quality Assurance Technician, the individual will engage in various audits and tests starting from the raw material stage through to finished goods. This includes performing technical evaluations to support continuous quality assurance and productivity improvement efforts, monitoring product consistency and packaging integrity, and ensuring compliance with all relevant operational guidelines.

This position offers a pay range between $21.00 and $31.00 per hour, reflecting the importance and technical nature of the role. The technician will collaborate cross-functionally with other departments, identifying potential areas for process enhancement to drive operational efficiency and product excellence. The Quality Assurance Technician’s duties encompass maintaining the QA Hold system, conducting root cause analysis for quality issues, managing laboratory inventories, and supporting compliance with GMP and food safety policies. Moreover, the role demands active participation in routine GMP and food safety inspections and investigations.

Candidates for this role are expected to hold at least a high school diploma or GED, with preferred qualifications including technical training or certifications in food safety such as HACCP and SQF. Strong observational skills, effective communication, and the capability to investigate and implement corrective measures are essential for success. Physically, candidates must be able to lift up to 50 pounds, work in non-climate-controlled environments, and sustain long periods of physical activity involving lifting, bending, walking, and standing.

Massimo Zanetti Beverage USA is dedicated to providing a supportive work environment that values each employee’s contributions and promotes professional growth. Those joining the company will be part of a team that is passionate about quality and driven to uphold the highest standards in the beverage production industry. This career opportunity offers meaningful engagement in a dynamic setting where quality assurance is a cornerstone of the company's operations.

Job Requirements

Must comply with all federal, state, corporate, warehouse and food safety standards, policies, and guidelines (i.e., HACCP, GMP, SQF, FDA, etc.)
High school diploma or GED or Technical Trade School Certificate
Quality Assurance experience in a manufacturing environment
Certified HACCP and SQF training and experience highly preferred
Strong observation to details with ability to effectively investigate and devise corrective actions
Strong written, oral, communications and facilitation skills
Must be willing and able to lift up to 50 lbs
Must be willing and able to work in a non-climate-controlled environment
Must be able to meet physical, environmental, and mental requirements outlined either with or without accommodation
Frequent lifting, bending, walking and standing for long periods of time

Job Qualifications

High school diploma or GED or Technical Trade School Certificate
Quality Assurance experience in a manufacturing environment
Certified HACCP and SQF training and experience highly preferred
Strong observation to details with ability to effectively investigate and devise corrective actions
Strong written, oral, communications and facilitation skills

Job Duties

Performs various audits and tests from the raw material stage through the finish product to ensure quality
Provides technical support with an emphasis on consumer requirements, continuous product quality and productivity requirements and verification for quality assurance and measurement analysis
Monitors product processing, consistency, and packaging integrity by conducting analytical testing, sensory, product/ingredient sampling, as well as documentation
Acts on any quality noncompliance and record all results of investigations, findings, root cause analysis, and situations that occur within the shift
Place holds on product not within specification by generating hold documents and distributing to the proper personnel
Assists in the disposition of hold product when needed
Maintains the QA Hold system daily
Maintains daily retention sample procedure for finished goods items
Maintains laboratory inventory of tools, supplies, chemicals, and assure all measurement analysis equipment is functional as well as calibrated on a routine basis
Appropriately monitors and responds to all process operating guidelines and comply with GMP & safety policies
Assists with routine and situational GMP/Food safety inspections, exercises, systems, and/or investigations for any quality, food safety & security concerns
Performs testing of raw material sampling to finish product and sensory evaluation (cupping)