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Quality Assurance Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $80,000.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee Discounts
Career growth opportunities

Job Description

SkyChefs, a company founded in 1942, has a long-standing legacy of delivering culinary excellence and exceptional service to the aviation industry. As the trusted partner to leading airlines and retailers across the United States, SkyChefs operates 43 sites nationwide, producing millions of meals annually. The organization is deeply rooted in operational excellence, culinary expertise, and ongoing innovation. Beyond merely serving food, SkyChefs is committed to setting the industry standard in aviation culinary services, airline services, last-mile logistics, and retail commerce. The company’s success is built on the dedication of its people who are central to its mission and culture. For employees, SkyChefs represents more than just a job—it offers an opportunity for growth, leadership, and making significant impacts within a dynamic, team-driven environment. Employees who join SkyChefs embark on careers that elevate their skills and contributions to new professional heights.

The Quality Assurance Supervisor role at SkyChefs is a pivotal position responsible for overseeing the quality assurance and food safety programs within the Customer Service Center near George Bush Intercontinental Airport in Houston, Texas. This on-site position offers a salary range of $64,000 to $80,000 and involves working a rotating schedule that may include weekends. The supervisor ensures all products meet stringent company standards, regulatory requirements, and customer expectations. This comprehensive role involves managing programs such as HACCP, prerequisite programs, sanitation, allergen management, traceability, and recall readiness. The position requires a strong focus on continuous improvement, operational compliance, and fostering a culture of food safety throughout the facility.

In this leadership role, the Quality Assurance Supervisor will lead a team tasked with maintaining compliance with FDA, USDA, and other regulatory agencies, conducting audits and inspections, maintaining accurate safety and quality documentation, and providing necessary training to the workforce. The supervisor plays a key role in liaising with internal teams and external auditors, driving corrective actions, and identifying operational improvements. They are responsible for managing staffing, onboarding, scheduling, and performance management of the Quality Assurance and Food Safety teams. This role requires excellent communication skills and the ability to collaborate effectively across departments while supporting company initiatives such as HACCP, GQS, Lean Manufacturing, and continuous improvement programs. Overall, this position offers a rewarding career opportunity for professionals passionate about food safety and quality assurance within a reputable, national leader in airline catering and services.

Job Requirements

  • Bachelor’s degree in food science, food microbiology, chemistry, biology, engineering, or a related field preferred
  • certification as a preventive controls qualified individual (PCQI) and/or hazard analysis and critical control points (HACCP) professional preferred
  • working knowledge of global food safety initiative (GFSI) standards strongly preferred
  • 2+ years of experience in food safety, quality assurance, or a related food manufacturing environment, including leading and managing employees
  • strong understanding of good manufacturing practices (GMPs), HACCP principles, and FDA and USDA regulations
  • demonstrated analytical, problem-solving, and leadership skills with the ability to drive results
  • excellent verbal, written, interpersonal, and organizational skills with the ability to effectively manage multiple priorities in a fast-paced environment
  • proven ability to coach, motivate, and develop team members while fostering a collaborative and respectful workplace culture
  • proficient in Microsoft Office applications and technology tools including scanners, tablets, printers, copiers, and cloud-based systems
  • ability to build strong cross-functional partnerships and communicate effectively with employees, customers, auditors, and management

Job Qualifications

  • Bachelor’s degree in food science, food microbiology, chemistry, biology, engineering, or a related field preferred
  • certification as a preventive controls qualified individual (PCQI) and/or hazard analysis and critical control points (HACCP) professional preferred
  • working knowledge of global food safety initiative (GFSI) standards strongly preferred
  • 2+ years of experience in food safety, quality assurance, or a related food manufacturing environment, including leading and managing employees
  • strong understanding of good manufacturing practices (GMPs), HACCP principles, and FDA and USDA regulations
  • demonstrated analytical, problem-solving, and leadership skills with the ability to drive results
  • excellent verbal, written, interpersonal, and organizational skills
  • proven ability to coach, motivate, and develop team members while fostering a collaborative and respectful workplace culture
  • proficient in Microsoft Office applications and technology tools including scanners, tablets, printers, copiers, and cloud-based systems
  • ability to build strong cross-functional partnerships and communicate effectively with employees, customers, auditors, and management

Job Duties

  • Ensure compliance with FDA, USDA, customer, and company food safety and quality standards
  • monitor, verify, and maintain food safety programs including HACCP, CCPs, PRPs, allergen controls, sanitation, and traceability requirements
  • conduct routine inspections, audits, quality checks, and food safety testing to ensure operational compliance
  • maintain accurate food safety records, reports, and documentation within company systems
  • support internal and external audits, regulatory inspections, investigations, and corrective action plans
  • provide food safety and quality training to employees and promote a strong food safety culture
  • collaborate with operations and other departments to identify opportunities for continuous improvement
  • lead, coach, and develop quality assurance and food safety team members to achieve departmental goals
  • manage staffing, onboarding, training, scheduling, and performance management activities
  • foster a positive, collaborative work environment while ensuring compliance with company policies and procedures
  • support key company initiatives including HACCP, GQS, Lean Manufacturing, and continuous improvement programs
  • communicate effectively with employees, customers, auditors, and leadership
  • monitor departmental performance, manage resources effectively, and support budget and cost-control objectives

Job Criteria

Experience

Mid Level (3-7 years)


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