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Quail Springs - Restaurant Manager - Chili's

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive salary
employee discount
Opportunities for career advancement
flexible scheduling
Training and development programs
Healthcare benefits
Paid Time Off

Job Description

Chili's is a renowned casual dining restaurant established in 1975 in Dallas, Texas. Over the decades, it has solidified its reputation as a vibrant and welcoming eatery known for its iconic Big Mouth burgers, house smoked ribs, sizzling fajitas, and hand shaken margaritas. The company prides itself on a legacy firmly rooted in exceptional service, warm hospitality, and community engagement. Chili's maintains a culture that values fun, teamwork, and a strong commitment to creating memorable dining experiences. With a dynamic atmosphere blending high-energy service and a people-focused approach, Chili's is more than just a dining spot; it's a community hub where every Guest and Team Member feels valued and part of the family.

The Manager role at Chili's is pivotal to maintaining the brand's high standards and vibrant work environment. As a Manager, you will be the essential link between the kitchen, the dining area, and the community. This position is more than operational leadership; it is about creating memorable experiences through hospitality and teamwork. Managers at Chili's are passionate about connecting with Team Members and Guests alike, fostering a win-together atmosphere that celebrates success and drives business results. Your leadership will ensure that every shift runs smoothly, every Guest leaves happy, and every cost is carefully managed. The role requires a blend of operational excellence, emotional intelligence, and a genuine love for hospitality.

Managers at Chili's lead by example, embodying the brand's cultural beliefs such as accountability, food perfection, and inclusivity. You will role model behaviors that meet operational and quality standards, hold Team Members accountable, and champion change within the restaurant. Your ability to communicate openly and foster a transparent work environment will be crucial in motivating your team and driving guest satisfaction. From hiring and training new Team Members to developing community relationships, this role demands both heart and strategic business acumen. If you thrive in a fast-paced environment, love multitasking, and are committed to excellence and fun, Chili's Manager position offers a rewarding career path with opportunities for growth and recognition.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or hospitality management preferred
  • Strong multitasking abilities
  • Dependable team player
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Commitment to upholding company culture

Job Qualifications

  • Strong leadership and communication skills
  • Experience in restaurant or hospitality management preferred
  • Ability to manage a fast-paced environment
  • Customer service oriented
  • Proven track record of driving business results
  • Knowledge of food safety standards
  • Ability to hire and develop team members
  • High school diploma or equivalent

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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