Job Overview

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Compensation

Salary
Range $50,000.00 - $55,500.00
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Benefits

Competitive wages
Annual Bonus Opportunity
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Discounts on technology
Discounts on travel
Discounts on food and fuel
Opportunity for growth and advancement
Company paid training
Relocation assistance

Job Description

TravelCenters of America (TA) is a renowned chain of travel centers that has been serving America for over 50 years. With a vast network of locations across the country and a corporate headquarters in Westlake, Ohio, TA has become a trusted home for millions of professional truck drivers and motorists. The company is known for providing essential services such as fuel, food, truck maintenance, and other necessary amenities, ensuring a convenient and comfortable travel experience. TA is driven by a passionate team that embraces innovation and technology, aiming to expand its network while focusing on sustainability initiatives and alternative energy solutions. This growth-focused environment offers abundant career opportunities for individuals who are eager to contribute their ideas, grow professionally, and help shape the future of the company.

The role of the Restaurant General Manager at TravelCenters of America is pivotal in maintaining the company's commitment to excellent customer service and operational excellence. This position involves leading the operations and marketing functions of the quick service restaurant within the travel centers. The General Manager is responsible for staffing, training, and development, as well as supervising the team to improve profitability and ensure high-quality food and services. The manager serves a critical role in inspiring and leading the team to uphold company standards in customer service, product knowledge, and atmosphere. Additionally, the General Manager oversees financial management aspects such as payroll, accounting, inventory control, and compliance with labor laws. This role demands a dynamic leader who can foster a positive workplace culture, enhance team performance, and ensure every traveler leaves with a better experience than when they arrived. The position offers a competitive annual salary ranging from $50,000 to $55,500 and includes opportunities for career growth, making it an excellent choice for motivated individuals passionate about hospitality and management.

Job Requirements

  • High School Diploma or GED
  • 3+ years of supervisory experience in the fast-food industry preferred
  • proficient in Microsoft Office
  • operational understanding of POS software
  • ability to work flexible hours including nights, weekends and some holidays
  • excellent verbal and written communication skills
  • a valid driver's license

Job Qualifications

  • A servant leader who sets the example when working alongside team members
  • the ability to lead, motivate, train and develop people to unleash the talent within each team member
  • high school diploma (or GED) required
  • associate’s or bachelor’s degree preferred
  • 3+ years of supervisory experience in the fast-food industry preferred
  • proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
  • exhibit excellent verbal and written communication skills
  • ability to work flexible hours including nights, weekends and some holidays
  • proficient in Microsoft Office
  • operational understanding of POS software
  • a valid driver's license is required

Job Duties

  • Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant
  • develop a trusting atmosphere that is conducive to receiving feedback from team members and guests
  • coach and performance manage staff according to company policy
  • serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
  • provide great tasting / quality food, and a clean restaurant environment for all guests
  • recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
  • achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
  • oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
  • adhere to safety standards and abide by standards of operation
  • follow company guidelines on vendor relationships
  • stay abreast of competitive practices that could have an impact on business
  • offer insights and recommendations to leadership
  • assume duties of any hourly associate position as necessary

Job Location

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