QSR Lead Representative

Circle K is a leading global convenience store brand with thousands of locations worldwide, committed to delivering excellent customer service and superior convenience products. Our stores serve as a reliable destination for customers seeking quick, friendly service and a wide range of products, including snacks, beverages, fuel, and everyday essentials. We prioritize operational excellence, safety, and a positive working environment to ensure every guest leaves satisfied. Established with a clear focus on innovation and community involvement, Circle K has maintained its reputation as a trusted convenience store while continually adapting to meet changing customer needs.

The role of a Restaurant Shift Lead at Circle K is a vital position responsible for directly supervising and coordinating the activities of a shift within our restaurant environment. This position requires an individual who can effectively manage a team, maintain operational standards, and ensure that all brand guidelines and health regulations are met with excellence. As a full-time position at the 1968 Meeting St, Charleston location, this role is available for days, evenings, and overnight shifts, reflecting the dynamic nature of the convenience retail and food service industry.

A Restaurant Shift Lead at Circle K acts as the front-line leader during assigned shifts, overseeing all operational aspects from food preparation, safety compliance, to cash and sales accuracy. This leadership role involves assigning duties to team members, ensuring these duties are completed to a high standard, and maintaining a clean and safe restaurant environment. The Shift Lead also coaches and motivates the team to provide fast, friendly, and excellent guest service, embodying the company’s core values such as One Team, Do the Right Thing, Takes Ownership, and Play to Win.

In addition to operational oversight, the Shift Lead plays a key role in upholding food safety regulations and ensuring product quality. The position includes accountability for completing end-of-shift reports and managing discrepancies by communicating effectively with supervisors. This role demands a proactive individual who can maintain calm and control during busy or stressful periods, take initiative, and consistently drive results while fostering an engaging and supportive team atmosphere.

The benefits package offered to the Restaurant Shift Lead includes unlimited tip pooling, medical, dental, vision, term life and accidental death and dismemberment insurance plans, flexible spending and health savings accounts for full-time employees, paid vacation time off, and paid company holidays at time and a half. Additional benefits include a matching 401(k) plan, tuition reimbursement, stock purchase plans, employee discount programs, meal discounts, and wellness plans, providing comprehensive support and incentives for employee well-being and professional growth.

Working as a Shift Lead at Circle K not only offers an opportunity to grow leadership and operational skills within a well-established brand but also enables one to contribute significantly to the positive customer experience that defines our stores. We are committed to equal opportunity employment and providing reasonable accommodations to qualified individuals with disabilities to foster an inclusive workplace environment. This position represents a fantastic opportunity for motivated individuals looking to advance their careers in restaurant operations and team leadership within the dynamic convenience store industry.