Circle K logo

QSR Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
term life insurance
Accidental Death and Dismemberment
Flexible spending account
Health savings account
vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
stock purchase plan
employee discount
Meal Discount
Wellness Plan

Job Description

Circle K is a globally recognized convenience store chain committed to providing excellent service and quality products to its customers. With thousands of locations worldwide, Circle K has built a reputation for convenience, friendliness, and reliable service. Established as a leader in the retail sector, Circle K offers a dynamic and fast-paced work environment suitable for individuals who thrive in customer service roles and are eager to be part of a team that values integrity and teamwork. Located at 3744 Wheeler Rd, Augusta, Georgia, this particular store seeks enthusiastic individuals to join their restaurant team, emphasizing flexible shift availability to accommodate varying schedules. The role specifically focuses on delivering an exceptional guest experience in a fast and friendly manner while maintaining high standards of cleanliness and food safety.

The restaurant team member position at Circle K is designed for individuals who are enthusiastic about working in a dynamic environment where customer satisfaction is paramount. Responsibilities include preparing and serving food items following brand guidelines and health department regulations, ensuring product quality and consistency, and maintaining operational standards vital to restaurant success. Members are expected to handle cash, sales, and inventory control with accuracy while complying with government laws and safety codes. The position also involves performing general housekeeping duties to maintain a clean and welcoming atmosphere for guests. Team members must embody Circle K's core values, including teamwork, ownership, and integrity, promoting a work culture that encourages employees to take pride in their role and contribute positively to the customer experience. This employment opportunity is not only about fulfilling duties but also about playing an integral part in a reputable company culture that values doing the right thing and playing to win.

Circle K offers a comprehensive benefits package for its restaurant team members that includes medical, dental, vision, term life insurance, and accidental death and dismemberment plans. Additional perks include flexible spending accounts and health savings accounts for full-time employees, vacation paid time off, holiday pay at time and a half, a matching 401(k) plan, tuition reimbursement, stock purchase plan, employee discounts, meal discounts, and wellness programs. The company emphasizes reasonable accommodations for individuals with disabilities, ensuring an inclusive workplace where all employees can thrive. The position encourages a positive attitude, teamwork, and integrity, making it not just a job but a career opportunity for those looking to grow within the retail and food service industry. This job description serves to inform potential candidates about the expectations and benefits associated with working at Circle K, ensuring transparency and openness about the role and company policies.

Job Requirements

  • Flexible availability
  • Ability to follow health and safety regulations
  • High school diploma or equivalent preferred
  • Previous experience in food service or retail is a plus
  • Ability to work in a fast-paced environment
  • Capability to handle physical demands of the job
  • Willingness to learn and adapt to company procedures
  • Commitment to customer satisfaction and teamwork

Job Qualifications

  • Excellent communication skills
  • Team player who can work well with others or independently
  • Acts with integrity and keeps commitments
  • Contagious positive attitude
  • Focuses on achieving results while having fun
  • Frequently bend, twist at waist, kneel, squat, stand, and walk
  • Occasionally climb and descend ladders
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
  • Reach, grasp, and manipulate objects with hands for entire shift
  • Push, pull, lift, and carry up to 10 lbs frequently and up to 50+ lb occasionally, including lifting from ground to overhead

Job Duties

  • Provides excellent guest service in a fast and friendly manner
  • Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
  • Prepares and serves food items in accordance with all brand, company, and health department regulations
  • Ensures product quality, food safety, and operational standards are met
  • Keeps accurate cash, sales, and inventory control records
  • Follows all government laws and safety codes
  • Completes reports on all incidents following the 5-minute rule policy
  • Lives company values including One Team, Do the Right Thing, Takes Ownership, Play to Win

Job Criteria

Experience

No experience required


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