QC Technician I

Pompano Beach, FL, USA|

Job Overview

Compensation

Hourly

Range $17.75 - $22.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Training and development opportunities

Employee Discounts

Job Description

CHAUVET is an innovative company specializing in lighting products designed for entertainment, events, and various professional environments. Known for their cutting-edge technology and high-quality standards, CHAUVET offers a wide range of products that include lighting fixtures, controllers, and accessories. The company prides itself on delivering outstanding customer experiences through continuous product development and strict quality assurance processes. Operating in a fast-paced and dynamic industry, CHAUVET fosters a collaborative work environment that values technical expertise, creativity, and dedication to excellence.

The Quality Control Inspector role at CHAUVET is a crucial position responsible for ensuring that all products meet stringent quality standards before reaching customers. This full-time position focuses on rigorous inspection and testing processes to confirm that products are defect-free and adhere to specified performance criteria. The inspector will gain in-depth knowledge of the extensive product lines, including their operations and multiple-unit connectivity capabilities. This role demands meticulous attention to detail, strong technical skills, and the ability to use various hand tools and testing equipment safely. Furthermore, the Quality Control Inspector collaborates closely with several departments such as Customer Service, Repair Technicians, Sales, and Shipping to enhance overall customer satisfaction. Employees in this role will participate in ongoing training programs to continuously expand their understanding of CHAUVET’s technologies and improve diagnostic abilities. The position requires excellent communication and time-management skills to work independently and efficiently in a fast-paced setting. Physical demands of the job include lifting varying weights and utilizing a wide range of physical movements. Overall, this role is key to maintaining CHAUVET's reputation for delivering reliable, high-performance lighting products to the market.

Job Requirements

High school diploma or general education degree (GED)
Six months or more experience and/or training or equivalent combination of education and experience in repair or service of lighting, small electronics, or technical products
Ability to interpret technical instructions, follow established procedures, and keep accurate records
Good observation and analytical skills
Attention to detail
Excellent communication and time-management skills with the ability to work independently with little supervision in a fast-paced environment
Ability to use hands to finger, handle, or feel
Ability to reach with hands and arms
Ability to talk or hear
Ability to stand, walk, stoop, kneel, crouch, or crawl
Ability to sit and climb or balance occasionally
Ability to lift and/or move up to ten pounds regularly
Ability to lift and/or move up to fifty pounds frequently
Ability to lift and/or move more than one hundred pounds occasionally
Visual abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Job Qualifications

High school diploma or general education degree (GED)
Six months or more experience and/or training or equivalent combination of education and experience in repair or service of lighting, small electronics, or technical products
Ability to interpret technical instructions, follow established procedures, and keep accurate records
Good observation and analytical skills
Attention to detail
Excellent communication and time-management skills
Ability to work independently with little supervision in a fast-paced environment

Job Duties

Develop a thorough knowledge of CHAUVET product ranges including both operation and multiple-unit connectivity
Visually and physically inspect all products to determine they meet specifications regarding packaging, presentation, physical appearance, performance, and functionality, using a range of necessary tools for testing
Safely and responsibly handle and operate hand tools such as calipers, power drills, screwdrivers, laser testers, light meters, heat guns, box cutters, and others as may be required while wearing proper safety equipment
Document and report all issues to the QC Manager that could lead to customer dissatisfaction that could contribute to recurring defects and potential loss of sales
Provide timely feedback to the company regarding product failures or performance concerns
Ensure labeling, barcoding, and silk screening are accurate and correctly placed
Participate in department-wide training, cross-training, and mentoring programs for new and existing team members to increase personal knowledge of the CHAUVET brands of products
Develop skills that aid in the successful diagnosis of errors related to product operation or functions
Develop skills toward becoming an expert in the operation of all CHAUVET products, controlling via DMX/Art-Net and various other control protocols
Partner with Customer Service, Repair Technicians, Sales, and Shipping personnel to meet and exceed CHAUVET customer experience