Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.40
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Dearborn Inn Autograph Collection, part of Marriott International, is a distinguished hotel located in Dearborn, Michigan, known for its exceptional hospitality and dedication to creating unique guest experiences. As a renowned property within the Autograph Collection, the hotel combines rich history and modern amenities to provide guests with a memorable stay. Marriott International, a global leader in the hospitality industry, values a diverse and inclusive workforce that fosters innovation, collaboration, and excellence in service. With a commitment to equal opportunity employment, the Dearborn Inn Autograph Collection embraces diverse backgrounds and ensures all employees have access to growth and advancement opportunities.

This particular role, the Guest Environment Expert, is a vital non-management position within the Housekeeping and Laundry department. The position is full-time, primarily on the evening shift, and offers a competitive hourly wage of $19.40. As a Guest Environment Expert, the employee contributes significantly to maintaining the overall cleanliness and appearance of the hotel. Unlike typical housekeeping roles focused solely on cleaning, this role embodies the responsibility of crafting an exceptional guest environment that goes beyond merely providing a clean room and freshly made bed.

The Guest Environment Expert is empowered to manage multiple tasks independently, moving freely throughout the hotel to address guest requests, stock supply carts, clean both guest rooms and public spaces, and generally ensure the hotel environment reflects the brand’s high-quality standards. This role demands a proactive and physically active approach; the employee may be required to stand, sit, or walk for extended periods, and to move, lift, carry, push, pull, or place objects weighing up to 50 pounds without assistance. The role requires adherence to company policies, a strong sense of safety, professional personal appearance, and effective communication skills.

Success in this position means consistently upholding Marriott’s quality and service standards, contributing to an environment where guests feel welcomed and valued. This role is ideal for individuals who thrive in dynamic workplaces, enjoy hands-on tasks, and take pride in crafting seamless guest experiences. Joining the Dearborn Inn Autograph Collection means becoming part of a prestigious brand portfolio focused on individuality and bold character, where each team member has the opportunity to grow and excel alongside a global team dedicated to hospitality excellence. The role supports Marriott’s broader mission, emphasizing purpose, belonging, and personal development within a supportive and inclusive workplace culture.

Job Requirements

  • high school diploma or equivalent
  • evening shift availability preferred
  • physical ability to lift and carry up to 50 pounds
  • prior housekeeping experience preferred
  • ability to follow safety and company procedures
  • excellent interpersonal skills
  • non-management position

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to stand, walk, and move continuously during shift
  • strong communication and customer service skills
  • basic knowledge of cleaning chemicals and supplies
  • ability to work independently and as part of a team

Job Duties

  • maintain cleanliness of guest rooms and public areas
  • respond promptly to guest requests
  • stock housekeeping carts with necessary supplies
  • follow safety protocols and company policies
  • uphold professional appearance and communication
  • lift and move objects up to 50 pounds
  • perform other related housekeeping duties as assigned

Job Criteria

Experience

No experience required


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