Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Choice Hotels International, Inc. is one of the largest lodging franchisors globally, renowned for its broad portfolio of over 7,400 hotels comprising more than 625,000 rooms across 45 countries and territories. With a diverse range of 22 brands, they provide upscale, midscale, extended stay, and economy accommodations. The company is a leader in the midscale and extended stay segments while maintaining a competitive presence in the upscale market. Choice Hotels focus strongly on delivering exceptional guest experiences and fostering loyalty through their award-winning Choice Privileges loyalty program and co-brand credit card options, enabling guests to easily earn rewards and enjoy personalized perks. Their hotels include well-known names such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson, emphasizing genuine hospitality and brand standards to exceed guest expectations consistently.
The role available is centered on maintaining 100% guest satisfaction by ensuring clean, comfortable, and safe public spaces within the hotel environment. This position involves upholding high standards of cleanliness and presentation in both guest-facing and employee areas, including lobby, bathrooms, elevators, service landings, and fitness centers. Responsibilities extend to managing trash removal, sanitizing frequently touched surfaces, replenishing supplies, and promptly reporting maintenance or security issues. The candidate will actively contribute to a positive teamwork culture and embody the company’s cultural values, such as welcoming and respecting everyone, being bold and quick in response, listening attentively, being curious, and demonstrating integrity.
In addition to routine cleaning tasks, this role requires vigilance in ensuring the hotel's physical environment reflects the Radisson experience of genuine hospitality and guest-oriented service. The ideal candidate will have prior hospitality experience, excellent communication skills, and a commitment to exceptional guest service, including flexibility to work varied schedules such as weekends and holidays. The position demands standing, walking, and lifting up to 75 lbs., underscoring the physical nature of the job. Employment is at-will, with a strong emphasis on equal opportunity and affirmative action, supporting a drug-free workplace and compliance with all legal employment verifications. This role is vital in reinforcing Choice Hotels International’s reputation for excellence in hospitality through dedicated public space stewardship and proactive guest satisfaction efforts.
The role available is centered on maintaining 100% guest satisfaction by ensuring clean, comfortable, and safe public spaces within the hotel environment. This position involves upholding high standards of cleanliness and presentation in both guest-facing and employee areas, including lobby, bathrooms, elevators, service landings, and fitness centers. Responsibilities extend to managing trash removal, sanitizing frequently touched surfaces, replenishing supplies, and promptly reporting maintenance or security issues. The candidate will actively contribute to a positive teamwork culture and embody the company’s cultural values, such as welcoming and respecting everyone, being bold and quick in response, listening attentively, being curious, and demonstrating integrity.
In addition to routine cleaning tasks, this role requires vigilance in ensuring the hotel's physical environment reflects the Radisson experience of genuine hospitality and guest-oriented service. The ideal candidate will have prior hospitality experience, excellent communication skills, and a commitment to exceptional guest service, including flexibility to work varied schedules such as weekends and holidays. The position demands standing, walking, and lifting up to 75 lbs., underscoring the physical nature of the job. Employment is at-will, with a strong emphasis on equal opportunity and affirmative action, supporting a drug-free workplace and compliance with all legal employment verifications. This role is vital in reinforcing Choice Hotels International’s reputation for excellence in hospitality through dedicated public space stewardship and proactive guest satisfaction efforts.
Job Requirements
- Minimum one-year hospitality experience in housekeeping
- Follows instructions and communicates effectively
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Willing to work a flexible schedule including weekends and holidays
- Adheres to the policies and procedures of the hotel
Job Qualifications
- Minimum one-year hospitality experience in housekeeping
- Strong attention to detail
- Effective communication skills
- Ability to work independently or as part of a team
- Commitment to exceptional guest service
- Willingness to work flexible schedules including weekends and holidays
- Adherence to hotel policies and procedures
Job Duties
- Maintain high standards of cleanliness and presentation in all front of the house and back-of-house areas
- Maintain hotel elevator landings by vacuuming, cleaning surfaces including glass and furniture, dusting, and trash removal
- Collect and transport dirty glassware to stewarding for washing and return clean glassware to service landings
- Notify supervisor promptly of any special guestroom or maintenance issues
- Clean and sanitize lobby, bathrooms, elevators, fitness center equipment, and public seating areas
- Refill sanitizing stations and replenish paper goods and soap dispensers
- Remove trash from all public and service areas and ensure all hallway doors and housekeeping closet doors are secured
- Serve guest rooms as needed and follow safety protocols when handling cleaning supplies
- Follow all hotel policies and create a positive interdepartmental relationship
- Provide genuine hospitality and teamwork to ensure 100% guest satisfaction
- Report any security or safety-related concerns to management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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