Public Events Coordinator

The Cincinnati Zoo & Botanical Garden is a renowned zoological and botanical institution dedicated to inspiring people with wildlife every day. Established as one of the oldest and most celebrated zoos in the United States, the Cincinnati Zoo is famed for its conservation efforts, educational programs, and exceptional visitor experiences. The zoo offers a broad variety of attractions that appeal to visitors of all ages and interests, including animal exhibits, botanical gardens, and engaging public events that enhance the overall visitor experience and foster a deeper connection with wildlife and nature.

The Public Events Coordinator plays a pivotal role within the Cincinnati Zoo's Special Events team, focusing on creating memorable, inspired public events that extend the zoo's brand and mission beyond a typical visit. This full-time, salaried-exempt position is essential in helping the zoo attract visitors year-round through approximately 29 promotional events annually. These events range from seasonal celebrations such as the Easter Celebration, Tunes & Blooms Concert Series, Zoo Babies, and HallZooween, to collaborative events with other departments like Zoofari and Zoo Brew. The coordinator acts as the orchestrator or 'conductor' of the event orchestra, ensuring that every aspect of each event is meticulously planned and flawlessly executed.

Working closely with a diverse internal team that includes Visitor Experience, Park Services, Marketing, Animal Management, Maintenance, and Development, among others, the Public Events Coordinator facilitates seamless collaboration to deliver a unique event promise. The role extends beyond planning and execution, involving tasks such as soliciting in-kind donations to reduce event costs, cultivating restaurant partnerships for event support, managing communications with volunteers and part-time staff, and supporting the Development Department with shared events and activations.

Responsibilities also include vendor management, entertainment solicitation, creative event ideation, problem-solving during fast-paced event days, and a commitment to excellence in customer service reflecting the zoo’s INSPIRED visitor experience philosophy. The coordinator is expected to maintain flexible availability including evenings, weekends, and holidays, and be physically capable of assisting with event setup and operations, often requiring long hours and labor-intensive work.

This position requires a candidate who is friendly, articulate, highly organized, proactive, and able to work independently with little supervision. The ability to handle multiple priorities, attention to detail, exceptional interpersonal skills, and reliability in attendance and performance are crucial. Candidates should bring a positive attitude and a growth mindset, showing enthusiasm for upholding the zoo's core values and mission. The role offers a comprehensive benefits package that enhances total well-being, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee discounts, supporting the professional growth and satisfaction of zoo staff.