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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.25 - $27.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
flexible spending accounts
company-paid disability insurance
Company-paid Life Insurance
Paid Time Off
Park discounts
Free passes

Job Description

The Cincinnati Zoo & Botanical Garden is a renowned zoological and botanical institution dedicated to inspiring people with wildlife every day. Established as one of the oldest and most celebrated zoos in the United States, the Cincinnati Zoo is famed for its conservation efforts, educational programs, and exceptional visitor experiences. The zoo offers a broad variety of attractions that appeal to visitors of all ages and interests, including animal exhibits, botanical gardens, and engaging public events that enhance the overall visitor experience and foster a deeper connection with wildlife and nature.

The Public Events Coordinator plays a pivotal ro... Show More

Job Requirements

  • Completion of a post-offer, pre-employment drug and nicotine screen
  • Successful TB test and background check
  • Ability to work flexible schedule including evenings, weekends, and holidays
  • Capacity to perform physical labor and stand/walk regularly during events
  • Ability to lift, move, or carry up to 25 pounds
  • Valid driver’s license and insurable to drive zoo vehicle
  • Reliable transportation
  • Friendly, articulate communication skills
  • Strong customer service skills
  • Excellent organizational and troubleshooting abilities
  • Ability to work independently without constant supervision
  • Flexibility to work long hours during event weeks

Job Qualifications

  • A bachelor’s degree in marketing, communications, business, events, hospitality, or related field is desired
  • Successful experience in events, hospitality, or attraction field preferred
  • Command of Windows-based software and applications required
  • Familiarity with ticketing, database, CRM systems such as Galaxy and Microsoft Dynamics is a plus
  • Equivalent combinations of education and experience will be considered
  • Demonstrated understanding and acceptance of the Cincinnati Zoo’s core values
  • Strong affinity for the zoo’s mission
  • Positive attitude and growth mindset
  • Excellent attention to detail, project management, interpersonal, and organizational skills
  • Ability to meet deadlines and shift priorities in a rapidly changing environment
  • Ability to work independently with little supervision
  • Creativity and an eye for detail in designing event concepts
  • Excellent customer service and continuous improvement mindset
  • Superior interpersonal skills and ability to work with diverse personalities
  • Timely and reliable attendance
  • Highly professional, motivated, proactive, and helpful demeanor
  • Appropriate professional appearance and attitude

Job Duties

  • Planning and executing events from start to finish to exceed visitor expectations
  • Assist the Special Events Manager with all logistics for other zoo events
  • Solicit in-kind donations to minimize cost for all events
  • Cultivate restaurant partnerships through the creation of an internal restaurant communication plan and prompt replies
  • Act as a liaison between the Events Team and volunteers/part-time staff assisting with events
  • Support the Development Department to execute shared events and on-site activations
  • Create detailed external vendor arrival, setup, and teardown needs
  • Solicit entertainment and create vendor agreements
  • Help ideate and plan new event concepts to enhance visitor experience
  • Display excellent customer service supporting the zoo’s INSPIRED visitor experience
  • Work with various internal departments to operationally execute events
  • Manage event timelines and problem-solve during events
  • Assist HR and Admin teams with internal employee events
  • Manage inquiries to the shared Events email inbox
  • Perform administrative duties including finance, invoicing, budget tracking, purchasing, ticketing, signage, booking animal appearances, and other support tasks

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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