Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Weekend Shifts
Job Description
DoubleTree by Hilton Hotel Irvine Spectrum is a distinguished hotel situated in the vibrant Irvine Spectrum Business Park in Southern California, a key hub known as the technological coast. This upscale property is part of the prestigious Hilton portfolio, renowned for its commitment to excellent hospitality and delivering unparalleled guest experiences. Here, team members are valued, supported, and encouraged to take proactive steps to ensure every guest's stay is memorable. The hotel prides itself on an environment where employees feel cared for and recognized, creating a warm and inviting atmosphere for both guests and staff.
Pacific Hospitality Group, the owner and operator behind this property, is a family-focused company emphasizing long-term growth and value creation. With a unique approach to hotel management, Pacific Hospitality Group is committed to enriching lives by offering exceptional experiences, engaging with local communities, and upholding strong principles including integrity, respect, humility, and customer focus. The company’s vision is not only to build a successful business but to make a meaningful difference by honoring ethical values and fostering an environment of principled entrepreneurship.
Within this inspiring setting, the role of Housekeeper at DoubleTree by Hilton Hotel Irvine Spectrum is critical for maintaining the cleanliness, safety, and overall ambiance of the hotel. Housekeepers play an essential role in shaping guest impressions and ensuring that public spaces, restrooms, lobbies, and meeting areas are kept immaculate and well-maintained. This role goes beyond basic cleaning—it involves careful attention to detail, reporting maintenance issues promptly, and sometimes addressing guest concerns within the scope of authority.
Housekeepers will be responsible for tasks such as sweeping, mopping, vacuuming, dusting, polishing a variety of surfaces, and emptying trash receptacles, all conducted under established departmental procedures to maintain impeccable standards. Additionally, they will clean restrooms thoroughly, ensuring hygienic conditions are upheld at all times. The position requires working collaboratively with management and security to handle unusual events or guest complaints and to maintain a safe and welcoming environment.
This position offers opportunities for those seeking to advance their careers in the hospitality industry while being part of a team that values maintaining a positive work culture and professional development. While prior experience is preferred, the role welcomes applicants who demonstrate a strong work ethic, commitment to quality service, and a positive, professional demeanor.
Working hours may vary in accordance with the cyclical nature of the hospitality industry, including weekends, holidays, and alternate shifts. The employer provides training on safety protocols, including handling sharps and adhering to health and safety guidelines. This role is an excellent opportunity for individuals dedicated to customer service and maintaining a high standard of cleanliness in a reputable hotel brand.
Pacific Hospitality Group, the owner and operator behind this property, is a family-focused company emphasizing long-term growth and value creation. With a unique approach to hotel management, Pacific Hospitality Group is committed to enriching lives by offering exceptional experiences, engaging with local communities, and upholding strong principles including integrity, respect, humility, and customer focus. The company’s vision is not only to build a successful business but to make a meaningful difference by honoring ethical values and fostering an environment of principled entrepreneurship.
Within this inspiring setting, the role of Housekeeper at DoubleTree by Hilton Hotel Irvine Spectrum is critical for maintaining the cleanliness, safety, and overall ambiance of the hotel. Housekeepers play an essential role in shaping guest impressions and ensuring that public spaces, restrooms, lobbies, and meeting areas are kept immaculate and well-maintained. This role goes beyond basic cleaning—it involves careful attention to detail, reporting maintenance issues promptly, and sometimes addressing guest concerns within the scope of authority.
Housekeepers will be responsible for tasks such as sweeping, mopping, vacuuming, dusting, polishing a variety of surfaces, and emptying trash receptacles, all conducted under established departmental procedures to maintain impeccable standards. Additionally, they will clean restrooms thoroughly, ensuring hygienic conditions are upheld at all times. The position requires working collaboratively with management and security to handle unusual events or guest complaints and to maintain a safe and welcoming environment.
This position offers opportunities for those seeking to advance their careers in the hospitality industry while being part of a team that values maintaining a positive work culture and professional development. While prior experience is preferred, the role welcomes applicants who demonstrate a strong work ethic, commitment to quality service, and a positive, professional demeanor.
Working hours may vary in accordance with the cyclical nature of the hospitality industry, including weekends, holidays, and alternate shifts. The employer provides training on safety protocols, including handling sharps and adhering to health and safety guidelines. This role is an excellent opportunity for individuals dedicated to customer service and maintaining a high standard of cleanliness in a reputable hotel brand.
Job Requirements
- No formal education required
- prior housekeeping experience in a hotel environment preferred
- requires ability to serve needs of guests through verbal interactions
- contacts sometimes contain confidential/sensitive information so requires ability to use discretion
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- ability to read and comprehend simple instructions, short correspondence and memos
- due to cyclical nature of hospitality industry, team members may be required to work varying schedules including holidays, weekends and alternate shifts
- must complete training on proper disposal/handling of sharps such as needles and follow proper procedures
- completes required training as scheduled
Job Qualifications
- No formal education required
- prior housekeeping experience in a hotel environment preferred
- requires ability to serve needs of guests through verbal interactions
- contacts sometimes contain confidential/sensitive information so requires ability to use discretion
- must demonstrate positive attitude and professional demeanor
- requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- requires ability to perform basic math skills such as addition, subtraction, multiplication and division
- ability to read and comprehend simple instructions, short correspondence and memos
- must complete training on proper disposal/handling of sharps such as needles and follow proper procedures
- completes required training as scheduled
Job Duties
- Sweeps, mops and vacuums floors in assigned areas according to department procedures
- dusts all furniture, pictures and shelves
- polishes wood, marble and other materials in public view
- cleans glass windows, doors and partitions
- empties trash receptacles and replaces trash bags
- thoroughly cleans restrooms including sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with appropriate cleaning agents
- immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas
- resolves guest complaints within scope of authority otherwise refers the matter to management
- notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
- may assist with other housekeeping duties as needed
- returns any items found in public areas to the Housekeeping department and logs appropriate information
- notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents
Job Criteria
Experience
No experience required
Job Location
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