Public Area Attendant - Waldorf Astoria Beverly Hills

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.92
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans

Job Description

Waldorf Astoria Beverly Hills stands as a pinnacle of luxury hospitality in the vibrant city of Beverly Hills. Renowned for its impeccable service, the hotel is a distinguished member of the Waldorf Astoria brand, which is synonymous with opulence, elegance, and exceptional guest experiences worldwide. This Forbes 5-Star and AAA 5-Diamond award-winning property features 170 exquisitely appointed rooms, expansive 6,300 square feet of banquet space, and four sophisticated food and beverage outlets, including a new Italian Tuscan Steakhouse, a chic rooftop restaurant, a lively lobby lounge, and in-room dining services. Waldorf Astoria Beverly Hills combines timeless luxury with modern sophistication, creating an unparalleled atmosphere dedicated to providing unforgettable moments for every guest. The hotel is committed to delivering excellence not only in its accommodations and dining but also through its dedication to meaningful contributions to the local community and fostering a supportive environment for its team members. This commitment positions the property as one of the most sought-after destinations for luxury travelers and top talent in the hospitality industry.

The role of Public Area Attendant at Waldorf Astoria Beverly Hills is a vital position within the Housekeeping Team, focusing on maintaining the pristine condition and aesthetic appeal of the hotel’s public areas. As a Public Area Attendant, you are entrusted with the responsibility of ensuring that all designated spaces remain spotless and inviting at all times. This includes areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces. The position demands meticulous attention to detail and a proactive approach to daily cleaning tasks like dusting, polishing furniture, vacuuming, mopping floors, shampooing carpets, washing windows, and emptying trash receptacles. Beyond routine cleaning, the role also involves guest interaction where greeting guests warmly, addressing their inquiries, and promptly resolving service requests are key aspects that contribute significantly to the overall guest experience. Additionally, Public Area Attendants support broader housekeeping operations by assisting in guest room cleaning when necessary and undertaking special projects such as deep cleaning tasks including flipping mattresses, moving furniture, and waxing floors.

Waldorf Astoria emphasizes core values that are essential for success in this role: a passion for hospitality, integrity, leadership, teamwork, ownership, accountability, and a focus on timely and disciplined execution of duties. The hotel fosters a culture that encourages team members to spread warmth and light through their service, enhancing the stay of every guest. Working at Waldorf Astoria Beverly Hills means joining a team dedicated to excellence and continuous improvement in a luxurious and welcoming environment. The position offers a unique opportunity to be part of a globally recognized brand that values its employees and invests in their growth and well-being. The hotel provides extensive benefits including incredible travel perks, employee stock purchase programs, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and robust retirement plans. These benefits underscore the hotel’s commitment to supporting its team members through every stage of life, ensuring a rewarding and balanced career experience.

Joining Waldorf Astoria Beverly Hills as a Public Area Attendant means becoming part of an award-winning workplace culture recognized globally for excellence and innovation. The hotel’s dedication to both guest satisfaction and employee fulfillment positions it as a leading employer in the hospitality sector. This role is perfect for individuals who are passionate about creating exceptional hospitality experiences, thrive in team-oriented environments, and are committed to upholding the highest standards of cleanliness and guest services. Whether you are launching your career or looking to advance within the luxury hotel industry, Waldorf Astoria Beverly Hills offers a supportive and inspiring environment where you can grow professionally while making meaningful connections and contributions to the guest journey.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or custodial services preferred
  • Ability to communicate effectively with guests and team members
  • Physical capability to perform cleaning tasks and handle special projects
  • Willingness to work flexible hours including weekends and holidays
  • Strong work ethic and dependability
  • Attention to detail and commitment to maintaining high cleanliness standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in housekeeping or custodial services preferred
  • Strong attention to detail and a commitment to cleanliness
  • Excellent communication and interpersonal skills
  • Ability to work effectively both independently and as part of a team
  • Physical stamina to perform cleaning tasks and move furniture as required
  • Flexibility to work varied shifts and weekends as needed

Job Duties

  • Keep public areas spotless by maintaining cleanliness of restrooms, hallways, stairwells, elevators, offices, and event spaces by performing tasks such as dusting, polishing furniture, vacuuming, mopping floors, shampooing carpets, washing windows, and emptying trash
  • Delight guests by greeting warmly, answering questions, and resolving service requests promptly
  • Support housekeeping operations by assisting in guest room cleaning and fulfilling service requests when needed
  • Handle special projects including periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors

Job Criteria

Experience

Entry Level (1-2 years)


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