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Public Area Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a renowned chain of indoor water park resorts offering unique family-friendly experiences across North America. Known for its engaging attractions, exceptional hospitality, and immersive atmosphere, Great Wolf Lodge focuses on creating memorable moments for guests of all ages. As a leader in the resort and hospitality industry, Great Wolf Lodge prides itself on providing a safe, clean, and welcoming environment within its spacious lodges and water parks. The company emphasizes growth opportunities for its employees through comprehensive training, development programs, and a positive work environment centered on diversity and inclusion. It supports employee well-being with flexible scheduling, wellness programs, and benefits tailored to meet health and financial needs. Embracing a culture that values teamwork and career advancement, Great Wolf Lodge invites individuals who are eager to contribute to an exceptional guest experience and join a vibrant team spirit, known as the Pack.

The Public Area Attendant role at Great Wolf Lodge plays a vital part in maintaining the high standards of cleanliness and guest satisfaction throughout the resort’s common areas, including floors, carpets, restrooms, elevators, and water park facilities. This position involves meticulous cleaning, upkeep of public spaces, and ensuring the overall atmosphere aligns with Great Wolf’s guest service excellence. The role welcomes candidates for full-time, part-time, and flexible schedules, making it accessible for a variety of employment needs. Working as a Public Area Attendant, you will have the opportunity to gain hands-on experience while contributing directly to the guests’ positive impression of the resort. Duties include vacuuming, dusting, waste disposal, operation of cleaning equipment like trash compactors and cardboard balers, and interaction with guests in a courteous manner. The position offers an $18.00 hourly wage and is designed for individuals who value teamwork, take pride in their work environment, and are motivated to ensure every guest enjoys their visit to Great Wolf Lodge. This role also supports career development through access to Great Wolf University training programs and participation in the company’s talent development, scholarship, and wellness initiatives. If you are dedicated, reliable, and ready to be part of a dynamic hospitality team, this position provides an excellent platform for career growth and personal achievement at a company that celebrates both diversity and inclusion.

Job Requirements

  • Able to lift up to 30 lbs
  • Able to push/pull up to 100 lbs
  • Able to bend, stretch, and twist
  • Able to stand and walk for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently
  • Able to work with chemicals according to directions
  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision

Job Qualifications

  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Job Duties

  • Vacuums, dusts, and cleans public areas including floors, carpets, restrooms, waterpark area, elevators, windows, and doors
  • Ensure elevator areas are free of debris
  • Empties waste receptacles in common areas
  • Reads and comprehends material safety data sheets for all chemicals and use them according to directions
  • Report maintenance issues in public areas
  • Operates trash compactor and cardboard baler
  • Communicate with guests in a professional and courteous manner
  • Deliver items to guestrooms as requested and return them to storage as necessary
  • Assists with guestroom cleaning as needed

Job Criteria

Experience

No experience required


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