Public Area Attendant

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, known for its deep respect for culture, place, and people. The company prides itself on offering luxury accommodations and award-winning dining experiences that are deeply rooted in authentic storytelling and exceptional service. Heritage Hotels & Resorts is committed to fostering community pride and caring for its guests, team members, and neighborhoods with intentionality and respect. This deep connection to local culture and community makes the company a beloved establishment in New Mexico's hospitality industry. With a focus on delivering superior guest experiences, Heritage Hotels & Resorts upholds high standards of cleanliness, comfort, and elegance across all its properties and service areas.

The role of the Public Area Attendant at Heritage Hotels & Resorts is a vital position that significantly influences guests' first and lasting impressions. This role involves ensuring that all public spaces are impeccably clean, safe, and visually appealing at all times. Reporting to the Housekeeping Manager and Supervisor, the Public Area Attendant maintains daily communication with leadership to manage job assignments and timelines effectively. The position requires a positive and professional demeanor, both in interactions with team members and guests.

Public Area Attendants are responsible for cleaning, sanitizing, and supplying all public-facing areas, including dusting, polishing, sweeping, vacuuming, mopping, and maintaining ceiling vents. They are tasked with inspecting and restocking all public and employee restrooms regularly throughout their shifts and maintaining the cleanliness and organization of corridors, office spaces, and common areas. This role also entails conducting routine inspections, performing maintenance tasks, managing housekeeping supplies, and keeping equipment and carts orderly. Additionally, Public Area Attendants handle deep cleaning projects and special assignments as required, responding promptly to guest requests and resolving concerns professionally.

Adherence to company safety, sanitation, and health regulations is paramount in this role, along with maintaining a neat and professional appearance in compliance with uniform guidelines. Confidentiality and protection of company assets are also key responsibilities. Working at Heritage Hotels & Resorts provides competitive pay, a comprehensive benefits package including a 25% 401k match, generous employee discounts at affiliated hotels, restaurants, spas, and retail outlets, and complimentary meals during shifts. The company offers free employee parking and supports a strong team culture with opportunities for professional growth and advancement. As part of a workplace deeply rooted in New Mexico pride and community values, employees are invited to grow in a welcoming and supportive environment that values dedication and quality service.