Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

This opportunity is with an established hospitality company known for delivering high-quality guest services while upholding sustainability practices. The company operates within the hotel industry and prides itself on creating comfortable, clean, and welcoming environments for its valued guests. It emphasizes employee growth and professional development through clearly defined career paths, aiming to nurture talent from entry-level roles through supervisory and executive positions. Sustainability is deeply embedded in its culture, demonstrated by adherence to practices such as the EarthView program and strict compliance with safety standards like OSHA and Material Safety Data Sheets (MSDS). This reflects a commitment not only to guest experience but also to environmental stewardship and employee well-being.

The role is focused on maintaining the cleanliness and appearance of public spaces within the hotel, ensuring that all guest areas meet established service and sustainability standards. Public spaces include lobbies, restrooms, elevators, employee break rooms, and other communal areas. The position requires meticulous attention to detail in cleaning various surfaces such as hard floors, textiles, furniture, windows, and doorways. Employees in this role play a crucial part in enhancing the guest experience through cleanliness and orderliness.

Key responsibilities include removing debris, cleaning carpets, emptying waste receptacles, and maintaining employee areas. The role also demands strict adherence to safety protocols, including the correct use of cleaning chemicals and protective equipment, to safeguard both employees and guests. Candidates will be expected to follow guidelines related to blood borne pathogen protection and comply with sustainability practices to minimize environmental impact. This role serves as an integral part of a team that works together to uphold the hotel's reputation for excellence.

Employees will have a clear growth path starting from room inspector progressing to housekeeping supervisor and eventually to executive housekeeper. This advancement pathway encourages employees to develop skills and leadership capabilities within the organization.

The working environment requires standing for long durations and engaging in physical activities such as lifting, bending, and walking. The schedule may vary and include holidays and weekend shifts, reflecting the hospitality industry's demand for flexibility. Safety and health protocols are emphasized strongly to ensure a safe workplace. Candidates with prior related experience or a high school diploma or equivalent are preferred but not strictly required.

This position offers a meaningful opportunity for individuals who are committed to providing excellent service, maintaining a clean and safe environment, and growing within a reputable hospitality company. The company values its people deeply, demonstrated through its beliefs: People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It, encapsulating a culture of service, excellence, adaptability, and ownership.

Job Requirements

  • High school diploma or equivalent
  • previous related experience preferred

Job Qualifications

  • High school diploma or equivalent
  • previous related experience preferred

Job Duties

  • Clean all hard and textile surfaces and restrooms within public space
  • respond to guest room requests
  • ensure internal windows and doorways are free of fingerprints and smudges
  • ensure that furniture and hard surfaces of public areas are clean and organized
  • ensure floors are free of debris
  • clean any carpet spots
  • ensure that all surfaces of elevators are clean and free of debris
  • empty all waste receptacles in public areas
  • clean employee break room and employee restroom
  • utilize chemicals according to directions and gain familiarity with all Material Safety Data Sheets
  • follow procedures concerning protection against blood borne pathogens
  • follow sustainability guidelines and practices related to HHM’s EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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