Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.90 - $39.87
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

W Hotels is a premier luxury hotel brand under the renowned Marriott International portfolio, situated in the heart of New York City at 1567 Broadway, New York, New York. Marriott International is a global hospitality company recognized for delivering exceptional guest experiences and setting high standards for luxury and service excellence. W Hotels embodies a spirit of innovation, energy, and sophistication, redefining modern luxury and offering guests an immersive experience characterized by unique design, vibrant atmospheres, and forward-thinking service philosophies. At W Hotels, the philosophy "Whatever/Whenever" drives the commitment to meeting and exceeding guest expectations with sincere and personalized service.

This full-time, non-management Housekeeping and Laundry position offers a competitive hourly wage ranging from $29.90 to $39.87. The role focuses on maintaining impeccable cleanliness and orderliness in both public and employee areas within the hotel, ensuring that every guest and staff environment reflects the brand's luxury standards. The Housekeeping team plays a critical role in providing guests with cleanliness, comfort, and a memorable stay, all of which are vital to maintaining the hotel's stellar reputation.

The position entails a variety of cleaning and maintenance duties such as cleaning showers and bathrooms, polishing glass surfaces, dusting, emptying trash containers, inspecting furniture for damages, maintaining lighting fixtures, and placing caution signs to ensure safety. Additionally, this role involves close collaboration with other departments to address urgent repairs and respond quickly to guest requests or operational needs. Physical endurance and the ability to move through varied spaces safely are essential, as the job requires activities like walking, bending, reaching, and lifting objects up to 55 pounds with or without assistance.

Safety compliance is paramount in this role, including adherence to company policies, reporting hazards or maintenance concerns promptly, and completing required safety training. The ideal candidate will also demonstrate professionalism through proper uniform and appearance upkeep, respect for co-workers, and dedication to upholding the quality expectations of the W Hotels brand.

While no formal education or prior related experience is required, this position offers individuals the opportunity to become an integral part of a globally recognized, culturally diverse team dedicated to hospitality excellence. W Hotels promotes inclusivity and equal employment opportunities, encouraging applications from individuals of all backgrounds. By joining W Hotels, team members embark on a path of personal and professional growth within a supportive environment that values innovation, collaboration, and guest satisfaction. This role is perfect for those passionate about hospitality, detail-oriented, and eager to contribute to a dynamic and prestigious hotel setting.

Job Requirements

  • no high school diploma or equivalent required
  • no related work experience required
  • no supervisory experience required
  • ability to lift and move objects up to 55 pounds with or without assistance
  • ability to stand, sit, kneel, or walk for extended periods during shift
  • ability to perform physical tasks such as bending, reaching, twisting, and climbing
  • adherence to company safety policies and completion of safety training
  • maintain personal uniform and professional appearance
  • respect coworkers and support team goals
  • comply with quality assurance standards

Job Qualifications

  • no high school diploma or equivalent required
  • no related work experience required
  • no supervisory experience required
  • ability to maintain professional appearance
  • strong interpersonal skills
  • ability to follow safety policies and procedures
  • physical ability to perform cleaning duties
  • effective communication skills

Job Duties

  • clean showers and bathrooms in public and employee areas
  • clean glass surfaces in public and employee areas
  • clean floor surfaces using designated chemicals and equipment
  • dust surfaces in assigned areas
  • empty trash containers, ashtrays, and waste bins in public areas
  • inspect furniture for damages and report issues
  • clean and maintain lighting fixtures
  • place caution signs to reduce traffic when necessary
  • coordinate with other departments for urgent repairs
  • promptly respond to guest and departmental requests
  • identify and report preventive maintenance issues in public and guest areas

Job Criteria

Experience

No experience required


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