Public Area Attendant

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. The company dominates U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding its presence in Europe, Latin America, and the Caribbean. Highgate manages a portfolio of global properties representing an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Specializing in all stages of the hospitality property cycle—from planning and development to recapitalization or disposition—Highgate delivers expert guidance and innovative solutions that maximize asset value and drive exceptional hotel performance. With a talented executive team comprised of some of the industry’s most experienced hotel management leaders, Highgate is a trusted partner to top ownership groups and major hotel brands. The company maintains corporate offices in London, New York, Dallas, and Seattle, reflecting its global scope and influence. The Public Area Attendant role at Highgate Hotels is critical in upholding the company’s renowned standards of cleanliness, safety, and guest satisfaction. This hourly position plays an essential part in maintaining all assigned public spaces within Highgate properties, including lobby areas, business centers, fitness centers, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and other public spaces. The Public Area Attendant ensures these areas meet the highest standards of cleanliness and organization, providing an inviting environment that enhances the overall guest experience. This role requires a dedicated individual who can perform a variety of cleaning duties including vacuuming guest corridors, maintaining cleanliness and sanitation in restrooms, and ensuring stairwells and ash urns meet hotel standards. The attendant also supports other housekeeping functions by delivering clean linens, picking up dirty linens or trash, and assisting with room attendant duties as needed. Communication skills and courteous interactions with guests, managers, and fellow employees are key components of the role, requiring the use of proper two-way radio etiquette and a service-oriented approach. Safety is a top priority for Highgate, and the Public Area Attendant must comply with all hotel safety guidelines to protect guests, coworkers, and themselves. Attention to detail, the ability to multitask, and the capacity to prioritize tasks effectively are essential qualities for success in this position. Additional responsibilities include reporting maintenance issues, turning in keys and assignment sheets at the end of shifts, and participating in special cleaning projects scheduled for public areas. The hourly pay rate for the Public Area Attendant position is $19.00 per hour. The company values flexibility as the role may require working long hours and the ability to exert physical effort, including lifting or moving objects up to 50 pounds occasionally and standing for the duration of the entire shift. This position offers an opportunity to join a leading hospitality company known for innovation, growth, and commitment to excellence in guest services and operational standards. Applicants who are attentive, friendly, detail-oriented, and passionate about maintaining superior cleanliness and safety standards will find a rewarding career path with Highgate Hotels.