PT Weekend Concierge

Columbus, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.00 - $17.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee assistance program

Disability insurance

Job Description

The organization for which this receptionist position is open operates within the healthcare and residential services sector, focusing on providing a safe, secure, and compassionate environment for all its residents, visitors, and staff. This establishment is committed to adhering to strict policies, procedures, and federal and state regulations to maintain accreditation and ensure quality in every aspect of service delivery. It embodies a professional culture that values respect, dignity, teamwork, leadership, and responsible conduct in its day-to-day operations, focusing strongly on compliance with laws and regulations including HIPAA and corporate compliance standards.

The receptionist role within this organization ... Show More

Job Requirements

Must have high school diploma or equivalent
Minimum 6 months of general office work experience with focus on customer service
Excellent communication skills
Proficient in basic professional computer software such as Microsoft Office and Windows
Ability to manage multiple tasks concurrently
Must be self-directed and organized
Must have strong interpersonal skills including ability to motivate others
Must speak, read, write, and understand English
Ability to handle confidential information with discretion
Willingness to complete mandatory training including HIPAA, compliance, privacy, and security
Ability to work under general supervision
Must adhere to all organizational policies, procedures, and applicable laws and regulations

Job Qualifications

Must have high school diploma or equivalent
6 months of general office work experience focusing on customer service
Good communication, comprehension, computer, and interpersonal skills
Ability to speak, read, write, and understand English
Proficient in Microsoft Office suite and Windows
Ability to learn new software quickly
Self-directed with excellent organizational skills
Strong motivational skills and high emotional intelligence
Ability to manage tasks and assignments concurrently
Positive and professional attitude
Team player with leadership abilities

Job Duties

Answers phones according to facility policy and takes and relays messages for managers and staff
Screens calls
Greets residents, visitors and staff and helps with their needs in a professional and compassionate manner
Maintains work area to ensure a welcoming environment that is clean and sanitary
Restocks supplies, refreshments, point of sale items, collateral as applicable
Provides directions to residents, visitors, and staff making connections with the correct responsible party as needed
Assists with tasks such as tracking facility keys and managers' schedule
Processes work orders/IDTs ensuring they reach the correct department
Performs clerical functions including computer data entry, sorting, filing, and photocopying
Processes incoming and outgoing mail
Assists with resident requests as needed
Demonstrates a positive, professional manner and manages time efficiently
Adheres to all organizational policies, safety guidelines, and compliance regulations
Completes required annual education including compliance, privacy, security and HIPAA training
Performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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