PT Server

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to customer satisfaction, quality service, and innovative approaches to creating memorable guest experiences. Among its distinctive luxury portfolio is the JW Marriott brand, which comprises over 100 beautiful properties located in gateway cities and unique resorts around the world. The JW Marriott name honors its founder, J. Willard Marriott, and embodies a legacy of exceptional hospitality, where associates' well-being and development are a top priority. Marriott International continually fosters a diverse and inclusive workplace where associates from various backgrounds come together to contribute their talents, creativity, and passion to deliver unsurpassed guest experiences.

The Des Moines Marriott Downtown, located at 700 Grand Ave in Des Moines, Iowa, is a prime example of Marriott's commitment to quality and service excellence. This property offers a vibrant atmosphere combining modern amenities with warm hospitality, catering to both business and leisure travelers. The hotel is seeking enthusiastic and dedicated Guest Service Experts on a part-time basis to join their Food and Beverage & Culinary team. This role is non-management, aimed at individuals eager to be part of the Marriott family, contributing to a safe and welcoming environment.

The Guest Service Expert role at the Des Moines Marriott Downtown is essential in crafting not just a meal but a holistic dining experience for guests. The position requires a dynamic individual who thrives on delivering personalized, memorable, and thoughtful interactions with guests. The Guest Service Experts are instrumental in supporting the entire food and beverage service operation by ensuring an inviting atmosphere through meticulous attention to detail in table setting, efficient communication with kitchen staff, proactive engagement with guests, and maintaining cleanliness standards in work areas.

Physical agility is important in this role as it involves periods of standing, sitting, or walking on uneven or slippery surfaces. The job also entails handling objects up to 25 pounds independently or up to 50 pounds with assistance, alongside tasks requiring bending, twisting, and reaching. These efforts are key to facilitating smooth operations and a positive guest journey from arrival to departure. The Guest Service Expert is expected to uphold Marriott’s quality standards, maintain professional personal appearance, and adhere strictly to company policies that ensures safety and high hospitality standards.

The work environment under Marriott International is supportive and growth-oriented. While the preferred qualifications are a high school diploma or GED and less than one year of related experience, Marriott values the eagerness to learn, positive attitude, and dedication to excellence. Associates are also not required to have supervisory experience or certification, making this an accessible opportunity for individuals starting their hospitality career or seeking to gain hands-on experience in a world-class hospitality setting.

At Marriott, inclusivity and equal opportunity employment are fundamental. The company actively fosters an environment where diversity is embraced, and discrimination of any kind is not tolerated. This commitment ensures that all associates are treated with respect and fairness regardless of disability, veteran status, or other legally protected characteristics.

Joining Marriott Hotels means becoming part of a global family that believes in “Wonderful Hospitality. Always.” This philosophy underlines every interaction and service delivery. It means participating in a culture that values each team member, supports professional growth, and promotes a sense of belonging. Furthermore, JW Marriott’s unique culture enhances this experience by offering opportunities for training, recognition, and personal development within a luxury environment that prioritizes holistic well-being. The hospitality job market at Marriott is not just a job but a rewarding career path where associates can be their best, find purpose, and belong to a global community dedicated to excellence in service and guest satisfaction.