PT Server

Marriott International is a globally recognized hospitality company known for its commitment to excellent service and creating memorable experiences for its guests. One of its premier brands, JW Marriott, represents luxury and refined hospitality with over 100 beautiful hotels in key cities and resort locations worldwide. At JW Marriott, the philosophy centers on the belief that happy employees lead to happy guests, with a core team characterized by confidence, innovation, authenticity, and intuition, all carrying forward the legacy of the company's founder, J. Willard Marriott. Marriott International promotes an inclusive work environment that celebrates diversity and offers equal opportunities for all employees regardless of disability, veteran status, or any protected characteristic under applicable law. The company seeks to maintain a workplace where associates feel welcomed, respected, and valued, supporting their professional growth and personal well-being.

The Des Moines Marriott Downtown is part of this prestigious brand family, offering guests an experience that goes beyond dining or lodging; it is about creating moments that linger in memory. The establishment operates with high standards of quality and professionalism, focusing on unique guest service that transcends regular expectations.

This position is for a part-time, non-management Food and Beverage & Culinary role located in Des Moines, Iowa. The role is centered around being a Guest Service Expert who ensures that every interaction enhances the overall experience for guests from the moment they arrive until their departure. This goes beyond serving food; it involves creating an atmosphere where the transaction itself is part of the memorable hospitality. Responsibilities include setting tables, coordinating with the kitchen staff, engaging with guests in a friendly and attentive manner, and maintaining cleanliness and order in work areas and storage spaces.

A Guest Service Expert at Marriott must maintain a safe workspace, adhere strictly to company guidelines and procedures, and uphold professional personal appearance standards. The role demands physical stamina including standing, walking for long periods, moving over uneven and sometimes slippery surfaces, lifting and carrying objects weighing less than 50 pounds without aid, and performing movements such as bending, twisting, and stretching required for daily operations. Attention to detail, a proactive mindset, and a strong guest-oriented focus are essential for success.

Working at JW Marriott means being part of a diverse and global team where employees can grow through training, development, and recognition opportunities. Marriott offers a workplace dedicated to holistic wellbeing, where passion for hospitality is nurtured in a luxurious environment. The hotel industry experience provided here is not just a job but a meaningful career path where employees are empowered to become their best versions. The Marriott promise of "A wonderful hotel experience, always" is realized through respectful, sincere service that anticipates and fulfills guest needs.

Joining the team at Des Moines Marriott Downtown as a Guest Service Expert offers the chance to engage in fulfilling work within a supportive community while contributing to one of the world’s leading hospitality brands. This role is ideal for individuals passionate about making a difference in guest experiences through attentive service and teamwork in a dynamic, fast-paced luxury hotel setting.