Hannaford Supermarkets logo

PT Sales Associate Cashier

Job Overview

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Compensation

Hourly
Range $13.00 - $18.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
401(k)
Flexible spending account

Job Description

Hannaford Supermarkets is a well-established retail grocery company with a rich history dating back to 1883 when it started as a fresh produce vendor in Portland, Maine. Over the years, the company has grown significantly while maintaining a strong commitment to supporting local farmers, producers, and communities. Hannaford actively promotes its Local program, which emphasizes the importance of local foods, preserves farmland, supports local traditions, and fosters the creation of local jobs. This dedication to connecting customers with the source of their fresh foods has made Hannaford a pioneer in the retail grocery industry. Notably, it became the first major supermarket in the United States to document that all seafood products it sells are sustainably harvested, reflecting its commitment to environmental responsibility and sustainable business practices. Hannaford operates numerous stores across multiple states, serving a diverse customer base that values quality, sustainability, and exceptional customer service. The company fosters an inclusive work environment that values respect, fairness, and dignity for all associates and applicants regardless of race, religion, gender, or other legally protected characteristics.

The role available is for a Cashier/Service Associate located at Hannaford's Store 08011 Front End in North Brookfield, Massachusetts. This is a retail operations position crucial to the day-to-day functioning of the store’s front-end processes. The job involves direct interaction with customers, providing prompt and courteous service, including handling various types of transactions such as cash, checks, electronic payments, gift cards, coupons, WIC, refunds, lottery ticket sales, and Western Union services. The associate will be responsible for maintaining a clean and safe work environment, following all company policies and safety standards, and protecting company assets by securing the cash register and reporting any irregularities. Strong emphasis is placed on compliance with legal regulations, especially regarding the sale of restricted items like tobacco and alcoholic beverages and the verification of customer IDs.

The position requires the associate to have excellent communication and customer service skills, the ability and willingness to learn various technical aspects of the role, and the physical capability to stand for long periods, handle monetary transactions, and lift items weighing up to 50 pounds at times. The training prerequisite involves completion of a Cashier/Service Associate training packet. Associates are expected to support store productivity according to management planning guidelines, participate in special projects, assist during peak periods, and uphold a well-groomed personal appearance aligned with company standards. This role offers a salary range between $15.10 to $22.60 hourly, reflecting the responsibilities and skills required, and is designed for individuals who are dependable, attentive, and committed to delivering outstanding service in a fast-paced retail environment.

Job Requirements

  • Stand 100 percent of the time with occasional walking short distances
  • Use hands to frequently handle currency and operate equipment like cash register, scanner, computer, calculator
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds occasionally
  • Push or pull up to 75 pounds occasionally
  • Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level
  • Meet established volume activity standards
  • Have sufficient visual acuity to check IDs, checks, invoices and other documents

Job Qualifications

  • Effective communication and customer service skills
  • Must meet minimum age requirements for job functions
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements
  • Demonstrated ability to perform technical requirements of the job
  • Completed Cashier/Service Associate training packet

Job Duties

  • Observe and follow all company policies and established procedures
  • Clean Service Desk/Kiosk
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy
  • Assist in special projects and perform other functions as assigned by supervision
  • Work within company management planning guidelines to maintain productivity
  • Support and comply with all company safety standards and communicate needed equipment repairs
  • Treat all associates with fairness, dignity, and respect
  • Perform accurate price check functions
  • Control excessive use of store supplies such as ribbons, receipt tape, bags and cleaning materials
  • Record price discrepancies or non-filed items and request price checks promptly
  • Verify customer IDs and enforce store policies on checks and restricted sales
  • Adhere to company policy on cash register limits and request cash pickup accordingly
  • Observe security standards and report abnormal customer behavior
  • Process various types of transactions including cash, checks, electronic payments, WIC, coupons, gift cards, refunds, lottery, Western Union
  • Secure register when unattended
  • Use and maintain equipment properly and report malfunctions
  • Maintain general housekeeping and sanitation following store and health regulations
  • Recognize different types of produce merchandise
  • Frequently perform cashier and service associate functions
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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