PT Receptionist - $16.75/hr

Porters Neck Village is a distinguished senior living community dedicated to providing an enriching and compassionate environment for its residents. As a part of this extraordinary company, employees have the unique opportunity to engage with some of the wisest individuals and become integral members of a vibrant community focused on senior care and hospitality. Porters Neck Village prides itself on investing in the future of senior living by investing in its staff, fostering a culture where work is not just a job but a meaningful part of every employee's life journey. This workplace promotes an inclusive and supportive atmosphere that encourages professional growth and rewards dedication and excellence.

The role of a Receptionist at Porters Neck Village centers on delivering exceptional hospitality through frontline engagement. The Receptionist serves as the first welcoming face for residents, guests, prospective employees, suppliers, vendors, and outside service providers, embodying the community’s values of respect, warmth, and professionalism on a daily basis. This position is primarily scheduled for Fridays from 8 am to 8 pm, with flexibility to cover additional shifts or provide reception support as needed. The Receptionist is key in maintaining smooth communication and handling diverse interactions with courtesy and efficiency.

Daily responsibilities include greeting and assisting visitors with a warm and professional demeanor, managing telephone coverage to ensure consistent communication, and resolving issues presented by residents and other stakeholders in a manner that respects organizational objectives and individual satisfaction. The role also involves logistical duties such as accepting and documenting package deliveries, preparing maintenance work orders, and supporting leadership with various projects and assignments. The Receptionist must be adept at managing potentially difficult situations calmly to prevent escalation and ensure all parties feel valued and heard.

Porters Neck Village embraces a hospitality culture underscored by promises that highlight greeting everyone by name and with a smile, treating all individuals with courteous respect, anticipating needs, responding enthusiastically and promptly, and maintaining high levels of professionalism in conduct and appearance. Employees in this role are expected to pay close attention to detail while fostering an environment where residents, guests, and staff feel important and supported.

This position is ideal for enthusiastic, compassionate senior care professionals passionate about hospitality and senior engagement. Porters Neck Village offers more than just a role; it offers a chance to be part of a caring community where every employee’s contribution is recognized and valued. Benefits include access to wellness facilities, team recognition programs, scholarship opportunities, and more, all contributing to a rewarding work experience. The company is an Equal Employment Opportunity employer, committed to diversity and inclusion in the workplace.