PT Receptionist - $16.75/hr

Porters Neck Village is a vibrant and welcoming senior living community dedicated to providing exceptional care and hospitality to its residents. Known for its commitment to creating a warm and engaging environment, Porters Neck Village focuses on the well-being and comfort of seniors by offering a variety of amenities and services in a beautifully maintained setting. The community stands out not only for its excellent senior care but also for its investment in the professional growth and development of its employees. At Porters Neck Village, team members are valued and supported, helping to foster a positive workplace culture that emphasizes respect, kindness, and dedication to quality service. Employees have the unique opportunity to be part of a team that makes a meaningful impact on the lives of its residents by providing compassionate and high-quality hospitality and support.

The Receptionist role at Porters Neck Village is a hospitality-focused position that plays a crucial part in ensuring the smooth operation of daily activities within the community. This role is primarily responsible for welcoming residents, visitors, prospective employees, suppliers, vendors, and outside service providers in a friendly and professional manner. As the first point of contact for anyone entering the community, the Receptionist sets the tone for the overall experience, making guests and residents feel valued and appreciated. Working hours for this position include every Friday from 8 AM to 8 PM, with additional shift opportunities available to cover for other receptionists when needed.

The responsibilities of the Receptionist extend beyond greeting and receptionist duties; it includes managing telephone communications, solving issues presented by residents and other parties in a manner that achieves organizational goals while also ensuring individual satisfaction. This role requires excellent communication skills and the ability to handle potentially difficult situations with professionalism and tact to prevent escalation. Additionally, the Receptionist is responsible for managing the receipt of delivery packages, documenting them properly, and notifying residents promptly. They also assist with preparing maintenance work orders and provide support to the Leadership Team on special projects and assignments.

Porters Neck Village encourages a culture centered around hospitality and respect, guided by their LCS Hospitality Promises. These promises include greeting everyone warmly by name and with a smile, demonstrating courteous respect, anticipating and responding enthusiastically to resident and guest needs, holding each other accountable, valuing differences, maintaining professionalism, and paying close attention to detail. This culture ensures that every employee’s contribution helps create a supportive and caring community.

Ideal candidates for the Receptionist position at Porters Neck Village should have a high school diploma or GED and be familiar with Microsoft Office Suite products. Strong telephone communication skills are essential. The community offers a range of benefits including access to wellness facilities, team recognition programs, scholarship opportunities, employee referral programs, and a 403b retirement account. Porters Neck Village also promotes daily pay access through DailyPay, allowing employees to access their earnings the same day they work.

If you are an enthusiastic, compassionate individual who is passionate about hospitality and senior engagement, this is a wonderful opportunity to be part of a company that invests in your growth and well-being while making a meaningful difference in the lives of seniors. The Receptionist position with Porters Neck Village offers not just a job but a chance to engage in extraordinary life stories and be part of an extraordinary life.