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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Holiday pay
Job Description
Everlasting Services is a reputable healthcare facility providing specialized care and support to individuals with traumatic brain injuries. As a residential living facility, Everlasting Services is dedicated to offering compassionate, respectful, person-centered care that enhances the quality of life for its residents. The organization prides itself on creating a safe, welcoming environment that fosters healing, dignity, and independence while supporting the unique needs of each individual. They employ a multidisciplinary approach to care, involving clinical professionals, support staff, and administrative personnel working collaboratively towards the shared mission of well-being and recovery for those they serve.
This role of Receptio... Show More
This role of Receptio... Show More
Job Requirements
- Current two-part TB test within the past 12 months
- current First Aid/CPR certification
- current Arizona Level 1 fingerprint clearance card
- current Food Handler certification
- willing to obtain Memory Care certification within 30 days of hire
- ability to sit or stand for extended periods
- ability to operate standard office equipment
- occasional lifting of light office materials up to 15 lbs
Job Qualifications
- High school diploma or equivalent
- previous receptionist, administrative, or customer service experience preferred
- experience in healthcare, rehabilitation, assisted living, or social services strongly preferred
- excellent verbal and written communication skills
- strong interpersonal skills with the ability to interact compassionately with diverse populations
- basic computer proficiency
- ability to remain composed and professional in challenging situations
Job Duties
- Greet residents, families, visitors, and vendors in a courteous and professional manner
- answer, screen, and direct incoming phone calls accurately and promptly
- manage visitor sign-in/sign-out procedures in accordance with facility policies
- provide general information about the facility while maintaining resident confidentiality
- communicate messages clearly and accurately to appropriate staff members
- maintain front desk records, logs, and documentation
- assist with filing, data entry, copying, and other clerical tasks
- receive and distribute mail, packages, and deliveries
- maintain organized reception and waiting areas
- update daily activities board and make intercom announcements
- interact respectfully and patiently with residents who may have cognitive, communication, or behavioral challenges
- assist families and visitors with directions, questions, and facility navigation
- notify clinical or support staff of resident needs or concerns observed at the front desk
- follow facility safety, emergency, and security procedures at all times
- monitor facility access and report concerns to appropriate personnel
- maintain compliance with HIPAA and all confidentiality requirements
- maintain a calm, supportive demeanor
- demonstrate empathy, professionalism, and cultural sensitivity
- collaborate effectively with interdisciplinary team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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