
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $13.50
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care FSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
Marshalls is part of TJX Companies, a Fortune 100 company and the world's leading off-price retailer, known for offering high-quality, fashionable merchandise at affordable prices. TJX Companies operates a diverse portfolio of retail brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, with extensive global operations that include four Home Offices, Distribution Centers, and numerous retail stores. The company culture promotes growth, exploration, achievement, and development, fostering an inclusive and collaborative environment for employees at all levels. With a commitment to diversity and professional growth, Marshalls and the broader TJX family emphasize opportunities for learning, career advancement, and making meaningful contributions in a dynamic retail setting.
The role available at the Marshalls store in Franklin, TN (Store 0594) is an excellent opportunity for individuals passionate about customer service and retail. This position is designed for someone who thrives in an active, customer-facing environment and is committed to delivering a highly satisfying customer experience through engaging and meaningful interactions. The primary responsibilities revolve around embodying the customer experience principles, ensuring the store environment is clean, organized, and visually appealing while adhering strictly to operational, merchandise, and loss prevention standards.
Employees may be cross-trained to support multiple areas within the store, allowing for varied experience and the ability to contribute dynamically based on business needs. The position requires role modeling positive customer service behaviors, supporting a respectful and honest store culture, handling cash accurately, promoting loyalty programs, and ensuring adherence to merchandising philosophies and procedures. Furthermore, this role actively contributes to the store's appearance and participation in ongoing recovery and safety efforts.
A starting pay range of $13.00 to $13.50 per hour is offered, with the exact wage determined by individual's experience, skills, and qualifications. Marshalls also features a comprehensive benefits package that supports employee well-being, financial security, and work-life balance, making it an attractive opportunity for those looking to grow their careers in retail. This position is ideal for candidates who are adaptable, team-oriented, and eager to develop strong communication and organizational skills while working in a fast-paced retail environment.
The role available at the Marshalls store in Franklin, TN (Store 0594) is an excellent opportunity for individuals passionate about customer service and retail. This position is designed for someone who thrives in an active, customer-facing environment and is committed to delivering a highly satisfying customer experience through engaging and meaningful interactions. The primary responsibilities revolve around embodying the customer experience principles, ensuring the store environment is clean, organized, and visually appealing while adhering strictly to operational, merchandise, and loss prevention standards.
Employees may be cross-trained to support multiple areas within the store, allowing for varied experience and the ability to contribute dynamically based on business needs. The position requires role modeling positive customer service behaviors, supporting a respectful and honest store culture, handling cash accurately, promoting loyalty programs, and ensuring adherence to merchandising philosophies and procedures. Furthermore, this role actively contributes to the store's appearance and participation in ongoing recovery and safety efforts.
A starting pay range of $13.00 to $13.50 per hour is offered, with the exact wage determined by individual's experience, skills, and qualifications. Marshalls also features a comprehensive benefits package that supports employee well-being, financial security, and work-life balance, making it an attractive opportunity for those looking to grow their careers in retail. This position is ideal for candidates who are adaptable, team-oriented, and eager to develop strong communication and organizational skills while working in a fast-paced retail environment.
Job Requirements
- High school diploma or equivalent
- no specific educational prerequisites stated but teamwork and customer service experience preferred
- able to work various shifts including weekends and holidays
- physical capability to lift heavy objects with or without accommodation
- strong communication skills
- ability to work in a fast-paced environment
- adherence to company policies and procedures
- commitment to safety and loss prevention
- willingness to participate in ongoing training and development
Job Qualifications
- Possesses excellent customer service skills
- able to work a flexible schedule to support business needs
- possesses strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- accurately processes and prepares merchandise for the sales floor following company procedures and standards
- initiates and participates in store recovery as needed throughout the day
- maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- provides and accepts recognition and constructive feedback
- adheres to all labor laws, policies, and procedures
- supports and participates in store shrink reduction goals and programs
- participates in safety awareness and maintains a safe environment
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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