PT GUEST SERVICES REPRESENTATIVE - VAUGHAN

Fox Valley Park District is a dynamic and growing park district serving a diverse population exceeding 233,000 residents within the communities of Aurora, Montgomery, and North Aurora in Illinois. Established as an Illinois Distinguished Agency, it holds the prestigious National Gold Medal Award for excellence in park and recreation management, a top national honor recognizing quality and dedication to community service. The district manages an extensive network of 172 parks, 48 miles of interconnected regional trails, and encompasses over 2,500 acres of parkland along the scenic Fox River shoreline. This agency prioritizes providing vibrant, healthy lifestyles through a rich variety of recreational opportunities that are fun, safe, environmentally sustainable, and fiscally responsible. It is well known for its commitment to enhancing the quality of life within its community through exceptional park facilities and programs.

The part-time Guest Services Representative role at the Vaughan Athletic Center located in Aurora, IL, is an integral position supporting the district's dedication to top-tier customer service and operational excellence. This role is designed for an individual who thrives in a fast-paced environment and excels at multitasking, with strong communication skills to effectively engage with both staff and the public. The position involves a range of duties including answering phones, greeting visitors, responding to inquiries, and processing payments, all under the direction of the Office Coordinator. The Guest Services Representative is expected to be proficient with Microsoft Office Suite and enthusiastic about learning RecTrac registration software which is necessary for operations.

This employment opportunity offers a starting minimum wage of $16.00 per hour and requires flexibility in scheduling with shifts on Wednesday, Thursday, and Friday mornings, occasional afternoons, plus mandatory weekend shifts on Saturday and Sunday, with varying time slots to ensure year-round availability. Successful candidates will be individuals aged 18 or older with responsible and reliable work ethics. The role requires strong office skills, including filing, copying, basic math abilities, and a keen attention to detail and accuracy. Confidentiality and discretion are essential, as the role involves handling sensitive matters. The position is classified as at-will, meaning employment may be terminated by either party at any time.

Working as a part-time Guest Services Representative with Fox Valley Park District means joining a reputable organization committed to equity as an Equal Opportunity Employer. Employees have the opportunity to contribute to a community-focused agency with a legacy of award-winning excellence while enjoying part-time benefits. The district's supportive and engaging work environment fosters personal and professional growth, providing meaningful work that directly impacts the richness of community life through quality service and recreational engagement. This position is perfect for those who are enthusiastic, dependable, and eager to make a positive difference within an esteemed park district.